What Hoteliers Can Learn From the 9/11 and SARS Crises: New Skift Research


Skift Take

With no way of knowing how long this crisis will last or what recovery will look like, we look back at two past crises to see how the industry reacted then, and what lessons can be learned. Many, as it turns out.

Covid-19 is a different beast from anything that has come before. We have seen airspace closures in the past, we have had epidemics and pandemics before. Economic downturns have impacted travel previously, and we have had negative travel advisories before. But never have all these developments come together in the way they are today. That is not to say, however, that previous crises can’t teach us valuable lessons. Our latest report, Th