While the travel industry was on its knees, travel loyalty programs continued to grow. But the pandemic has changed the travel industry, and loyalty programs need to follow suit.
Selina's launch of a loyalty card will be eyed by other emerging brands in travel lodging. Its choices in marketing the card to early-career travelers will be watched by all hoteliers coveting that segment.
Attitudes about remote work and the need for business travel have fundamentally changed since before the pandemic. iSeatz’s new “State of Loyalty: 2022 Credit Card Rewards Report” charts how industry leaders can meet new consumer expectations around rewards, offers, and benefits.
iSeatz's new “State of Loyalty: 2022 Credit Card Rewards Report” dives into the current options and trends around travel and lifestyle reward redemption programs to help industry leaders navigate evolving consumer spending patterns.
Hotels need to be where the consumers are. Offering digital and alternative payment options is key to benefitting from current trends, and this means working with fintech players that are able to offer these services by integrating into hotel tech systems.
Most hoteliers would rather not think about their payment tech, as long as it works. But payment habits are changing, and so is payment tech. Hoteliers — and hotel tech vendors and investors — will want to be on top of these changes, especially now that revenues are suppressed.
Ramp is yet another fintech newcomer that plans on disrupting corporate travel and expenses. Is its automated twist enough to help it stand out in a saturated market?
While travel management companies have battled over the years for government travel contracts, Priceline seems to have found a solid niche in a less lucrative leisure travel business for members of the U.S. military and their families. Priceline isn't looking for a big return from the effort while executives and employees feel proud to be a part of it.
Bookings Holdings Fintech boss Daniel Marovitz says payments is arguably the world's largest industry. Across the online travel universe, look for payments to eventually become a line item — and very material to companies' financials.