Travelperk is the fastest growing alternative travel management company in Europe right now, and it will be interesting how it manages growth in a complex market.
Serko isn't a huge company, but it's finding success selling its Zeno corporate travel tools around the world. We'll find out in 2020 how its international growth strategy truly fares.
Europe has unique travel distribution and fulfillment issues, and Travelperk's CEO is in the process of leading developments for better solutions for travelers.
Beyond employees getting wasted or buying forbidden flight upgrades with their corporate cards, the fear of large-scale data breaches has travel managers paying more attention to fraud risks.
MakeMyTrip Group has impressively diversified enough that it forecasts only a minor hit to revenue during the coming year due to the collapse of Jet Airways, a major carrier in India. No wonder Ctrip decided last month to become the company's largest shareholder.
Fraud is much more common than getting hit with a legit data breach, but travel managers are paying more attention to cybersecurity in the wake of high-profile incidents. Virtual cards can help with the small stuff too.
Bidding for government travel contracts is so complex and onerous that many travel management companies don't even bother. The market is huge, despite CWT and Concur's domination.
Travel Leaders has turned to a membership model instead of franchising or partnerships to build out its global presence in the corporate space. It's one way to grow without costly acquisitions, although more acquisitions are probably on the way too.
Many companies doing cool things in corporate travel are flying somewhat under the radar. In a super-conservative industry, outsiders have the potential to change the conversation.