Skift Take
Europe has unique travel distribution and fulfillment issues, and Travelperk's CEO is in the process of leading developments for better solutions for travelers.
Despite a new wave of business travel startups rising up around the world, breaking into the conservative world of corporate travel isn't easy.
For Barcelona-based Travelperk, focusing first on the highly fragmented European business travel market has proven a strong entry point to the market.
According to Travelperk CEO Avi Meir, bringing simplicity to growing companies with complex needs has been a differentiator in a complex market. Having its own dedicated support staff has helped the company grow, as well.
[caption id="attachment_341692" align="alignright" width="300"] Travelperk CEO Avi Meir[/caption]
"Nobody actually wants to call in and talk with somebody when they book a flight or a hotel, but sometimes you have to chat with us, you have to call us, you have to send an email if you want to change something that's wrong," Meir told Skift. "That's the moment for us to shine, right?"
Skift spoke to Meir about user experience for business travel, avoiding buzzwords,