Articles tagged “contactless”

Contactless technology is being adopted in hotels at breakneck speed to ensure safe operations. Not all tech is created equal though. Skift Research looked at what tech has the momentum to continue growing after the pandemic fades.

All the contactless tech that is receiving so much buzz in the hotel industry today predates the current crisis. So it might not be revolutionary, but the impact will certainly outlast the pandemic.

Facial recognition tech divides people. They say either that it's faster and contactless, or that it invades people's privacy. But questions about data security matter, too.

The airport sector needs to invest in contactless tech and automation through the challenges. A recent product contest with vendors and a new accreditation program may help airports make progress.

Vendors are getting creative with pandemic-related services, like the following: Passport control via facial recognition. Contactless elevators. Food-ordering without needing an app. Luggage disinfection via ultraviolet light. Mask-detecting robots.

Low-touch is the new high-touch in travel. Companies may rapidly adopt some kinds of contactless systems in response to the pandemic. But which ones?

Identifying payment trends among consumers not only improves the customer experience but also allows businesses to create new operating models built around the improved speed and ease of transacting.