Articles tagged “consumer protection”

News Blog

California Takes Aim at Junk Fees: New Law Mandates Upfront Pricing from July 2024

California Governor Gavin Newsom signed into law on October 7 a bill to ban mandatory hidden fees — also called junk fees — starting July 1, 2024. "The price Californians see will be the price they pay," said Rob Bonta, the state attorney general. As Skift previewed, the law broadly requires upfront disclosure of any…

Airlines

White House Wants Aviation Bill to Include New Consumer Protections

One political party wants to let airlines advertise the price of tickets without including government fees and taxes. The other wants to include new consumer protections for passengers. We're curious how this ends.

White House Wants Aviation Bill to Include New Consumer Protections

News Blog

Travel Agents Could Have a Say in New Rules For Passengers

Travel agents could bring a real-world perspective to complex rules shaping the protection of air travel passengers, as part of a modernization proposal for the U.S. Department of Transportation’s (DOT) watchdog for aviation consumer protection. The Modernization Act (H.R. 3780) would see the Aviation Consumer Protection Advisory Committee (ACPAC) membership include a dedicated travel agency…

Airlines

Canada Could Make Airlines Pay Passengers for Service Disruptions

Passengers are tired of empty apologies. Canada's proposed legislation could force airlines to pay up when operations go wrong.

Canada Could Make Airlines Pay Passengers for Service Disruptions