Articles tagged “check-ins”

What 5 Hotel Front Desk Employees Would Change About Check-In

What 5 Hotel Front Desk Employees Would Change About Check-In

Samantha Shankman, Skift

Although CEOs might be the ones calling the shots on fees and check-in procedure, front desk employees have the most face time with guests and can quickly tell what's working and what's not.

5 years ago

Ten Most Popular U.S. Destinations for Facebook Check-Ins in 2014

Ten Most Popular U.S. Destinations for Facebook Check-Ins in 2014

Samantha Shankman, Skift

Travel interest in national parks is on the rise, suggesting Facebook's check-in data is an indicator of current trends and the places that people are proudest to travel to.

5 years ago

Marriott’s New App Expands Mobile Check-ins

Marriott’s New App Expands Mobile Check-ins

Dennis Schaal, Skift

What Marriott is doing on the mobile check-in front will become industry standard over the next few years. In addition, the front desk as a required stop during the check-in process is on the way to becoming extinct.

5 years ago

The Top 14 Travel Stats to Start Your New Week

The Top 14 Travel Stats to Start Your New Week

Rafat Ali, Skift

Have you been nerding out on our travel data and stats? If so, what're you waiting for? Subscribe to the SkiftStats Twitter feed!

5 years ago

JetBlue Eliminates Online Check-In For Some Passengers

JetBlue Eliminates Online Check-In For Some Passengers

Dennis Schaal, Skift

Kudos to JetBlue on several fronts: First, moving past the burden of online check-in would be a really nice leap forward. Second, JetBlue doesn't intend to make automatic check-in a perk for the elite, but plans on extending the service to passengers throughout the plane.

5 years ago

Google Glass App Identifies Hotel Guests Upon Arrival

Google Glass App Identifies Hotel Guests Upon Arrival

Samantha Shankman, Skift

In hospitality, the goal should be to make guests feel more welcome and their stays more personalized. We'll see whether consumers find this cool or creepy.

5 years ago

Accor Drops the Hotel Check-in Desk for a Mobile App

Accor Drops the Hotel Check-in Desk for a Mobile App

Dennis Schaal, Skift

Does Accor's new streamlined check-in process in practice as advertised? We're not sure, but it potentially is a great way to personalise service and make a lasting impression with the guest.

6 years ago

10 Most Visited U.S. National Parks Based on Facebook Check-Ins

10 Most Visited U.S. National Parks Based on Facebook Check-Ins

Samantha Shankman, Skift

Although Facebook check-ins don't give an accurate view of who or how many people visit parks each year, they do give travel providers and brands insights into which of those visitors are available for engagement and mobile deals on their phone.

6 years ago

Online Travel Booking Players Move Into Their Next Territory: In-Destination Services

Online Travel Booking Players Move Into Their Next Territory: In-Destination Services

Dennis Schaal, Skift

As online travel agencies expand their grip into vacation and business travel destinations, their large mobile user base gives them an advantage, as does the fact that as a rule they have much greater technology resources than do hotels.

6 years ago

Airlines Can Turn to Tablets to Speed Up Lines During Holiday Travel

Airlines Can Turn to Tablets to Speed Up Lines During Holiday Travel

Samantha Shankman, Skift

Airlines have been faster at rolling out tablets to in-flight crews than airport employees, but both places present valuable opportunities for carriers to improve the customer experiences.

6 years ago

The 25 Most Popular Destinations for Facebook Check-Ins in 2013

The 25 Most Popular Destinations for Facebook Check-Ins in 2013

Samantha Shankman, Skift

The list is a diverse set of attractions from theme parks and sports stadiums to museums and outdoor sites that shows the breadth of the global tourism industry.

6 years ago

CheckMate Beta Enables Hotels To Streamline Guest Check-Ins

CheckMate Beta Enables Hotels To Streamline Guest Check-Ins

Dennis Schaal, Skift

Hotels are looking to increase engagement with guests, and CheckMate offers some of the mobile tools to get the job done. It remains to be seen, though, whether any large chains will opt for CheckMate as their preferred solution or whether they will seek out alternatives.

6 years ago