Kayak's new AI trip planning experience — the latest of several experiments — is easy to use and seems to work without too many glitches. Now the trick is getting people to use it.
Swiss authorities believe ordering Booking.com to cut commission fees will boost the country's hotel industry — but the online travel agency said it would appeal.
The latest version of Airbnb Experiences won't be a slam dunk even with a $250 million investment, and Airbnb hiring staff with experiences on their resumes.
The advantage of Booking Holdings' size and wide geographic footprint is that a problem in one region might be balanced by gains in another. That means being agnostic can be part of the strategy.
Booking's latest report shows progress on cutting its own emissions, but issues around green sustainability labels on accommodation listings show how complicated things can get.