Nothing ventured, nothing gained. Kayak won't be opening any new hotels near you, but still hopes to make a go of building a hotel tech business. That, too, could be a big challenge.
Hospitality leaders at this week’s Skift Future of Lodging Forum had plenty to say about how working trends were crossing over with their respective businesses. Check out this event recap to find out who said what.
The online travel agency will embrace “adaptive content” in what could be a significant evolution in the way people look for hotels. But any changes will be dictated by its customers, rather than hype.
This is one of the earliest examples of the coming convergence of conversational AI and travel booking, even if it is crude in this new launch from ChatGPT.
Booking.com, which has marketing relationships with the International Cricket Council and the Union of European Football Associations, is playing ball with Major League Baseball.
The advent of user reviews in travel was a disruptive and positive force, and they in turn may indeed get upended or greatly modified as new technologies take hold.
Booking Holdings CEO Glenn Fogel cited the "explosion of interest" in generative AI (artificial intelligence), but counseled that it would be prudent to be patient about delivering on its promises.
Owners and managers in News York City are rushing to sign up their buildings as no-book zones for short-term rentals, but the number of host registrations is paltry so far.