In certain sub-sectors — luxury and cruise spring to mind — travel agents still play a big part in driving sales. Hoteliers and tour operators know this and are happy to splash the cash in order to get some of their business.
It's an old business axiom that 20 percent of customers are responsible for 80 percent of one's business. Top travel companies are recognizing this is certainly the case in the world of luxury travel agents. That's why more and more of them are starting to create novel programs for their best sellers.
Barging is a very small segment of the cruise industry, but it’s growing exponentially. That said, given that a typical barge only holds four to 12 passengers, and there are only about 100 barges in operation, exponential growth can take place with the addition of just a few new boats.
Asset light, something with history and heritage, fewer than 200 hotels ... IHG CEO Keith Barr has quite a specific wish list. It doesn't sound like we'll have to wait too long until we find out the identity of the luxury hotel brand in question.
While part of the goal of Belmond's new branding campaign is to establish itself as an entity apart from its former Orient Express moniker, we wonder if the images it presents may be just a little too reminiscent of its former self.
It's been a year of triumphs and also, unfortunately, more challenges for LGBT travelers. One truth that Orlando underscored is that the LGBT travel market is one of the most resilient and is not easily deterred from traveling and celebrating their community.
The copy-heavy Belmond hotels print advertising campaign, its first, is an interesting experiment for the new brand. It is inspirational and experiential, but will it resonate with today's on-the-go, smartphone-in-hand travelers? We'll see.
The new Belmond brand allows the hospitality and travel group to better seek out new management partnerships and expand the customer base to younger demographics.
It's a beautiful world (Belmond), and a curious one, as Orient-Express Hotels Ltd. is discarding its iconic -- albeit licensed -- brand, and is rebranding its portfolio of hotels, river cruises, rail lines, safaris and restaurants.