AI in Travel

Corporate turnarounds aren't pretty, and require fortitude. Expedia expects big things in 2023, but Vrbo's tech migration will be part of the ongoing challenge.

Travel and expense companies are rushing to roll out new artificial intelligence tools and features, but it's hard to tell how much this is about game-changing tech compared to cashing in on the ChatGPT bandwagon.

The Microsoft-owned also-ran search engine Bing has relaunched around conversational chatbot technology powered by ChatGPT, the new sensation owned by OpenAI. In an event today, the CEOs of Microsoft and…

There's been well-deserved excitement in travel tech circles in recent years about everything from the New Distribution Capability to chatbots and the arrival of generative AI, but the reality is…

Google is actively taking a new look at its business priorities, propelled by companywide bets on artificial intelligence. Google Travel is clearly an important part of its advertising business, but will it be as shiny as others?

Matthew Rosenberg is not waiting around for generative AI to push him out of a job. He is attempting to do what the rest of the industry should be doing as well — leveraging new tech to build something for the future.

Generative artificial intelligence has the potential to crash the sentiment pendulum of the review model, if left unchecked. Major online travel agencies would do well to act on verification and disclaimer requirements sooner rather than later.

During her Christmas holiday, a software developer created a tool to generate and map travel itineraries using generative artificial intelligence (AI). 

There is a reference to artificial intelligence by nearly all the startups listed. It is being used to strengthen the services for even the seemingly most basic types of consumer apps.

Like it or not, automation via artificial intelligence is coming to the creative side of the travel industry, first marketing and graphic design. Adapting to the inevitable change is key.