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AI in Travel

Artificial intelligence (AI) is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.

Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users discover, plan, and book travel.

Skift’s own Ask Skift AI deep search tool gives readers extensive insight into the business of travel by training artificial intelligence on the complete archives of Skift, Skift Research, Airline Weekly, Skift Meetings, Daily Lodging Report, and Skift Live events. 

Hotels

Video: Travelsify Unveils Hotel Brand DNA to Close the Gap Between Brand Personality and Guest Experiences

CEO and co-founder of Travelsify and SkiftX’s editor-at-large sat down at Skift Global Forum 2018 to discuss how hotels can tell better brand stories.

Video: Travelsify Unveils Hotel Brand DNA to Close the Gap Between Brand Personality and Guest Experiences
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Meetings

New Skift Report: The Future of Event Technology — A Mix of Realities

We remember when the advent of video conferencing prompted concerns about an event industry apocalypse. Instead, the business continues to grow while incorporating technology’s best functionalities. Read on to learn how meetings and events are leveraging technology.

New Skift Report: The Future of Event Technology — A Mix of Realities
smart_toy

Skift AI Travel Newsletter

AI coverage across travel sectors that’s focused on separating trendy moves from good ideas – in your inbox every Friday.

Online Travel

Video: How Travelsify Matches Travel Brand and Customer DNA

The future of brand engagement relies on connecting product attributes and customer preferences on a much deeper level than before. Hospitality and travel is finally catching up with other industries.

Video: How Travelsify Matches Travel Brand and Customer DNA
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Hotels

How Artificial Intelligence Will Make Hotel Distribution Smarter

Today’s hotel distribution landscape is a complex one –– but artificial intelligence is expected to help solve the issues plaguing the current system. While the technology is still maturing, it’s not as far off as some might think.

How Artificial Intelligence Will Make Hotel Distribution Smarter
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Online Travel

Four Reasons Why Travel Tech Providers Should Invest in Premium Flight Data Solutions

In today’s increasingly mobile-first world, leveraging timely flight and schedule information and solutions gives travel technology providers an edge over competitors and creates long-lasting relationships with customers.

Four Reasons Why Travel Tech Providers Should Invest in Premium Flight Data Solutions
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Hotels

IBM’s New Watson Assistant Helps Hotels Build Smarter Voice and Chat Platforms

Hotels can now create their own brand-specific digital assistants with IBM's new Watson Assistant because they can white label the artificial intelligence platform. Hotel operators also keep their own data, versus giving it away to a company like Amazon, which IBM says provides a new level of brand intimacy and trust.

IBM’s New Watson Assistant Helps Hotels Build Smarter Voice and Chat Platforms

Online Travel

New Skift Research Analyst Session: Venture Investment Trends In Travel

The travel startup landscape is more dynamic than ever. Not every company will succeed, but travel leaders need to know where these new entrants see cracks in the incumbent armor. Subscribe to Skift Research to learn more.

New Skift Research Analyst Session: Venture Investment Trends In Travel

Startups

Travel Startups Work With Breakthrough Technologies That Could Threaten Industry Leaders

Emerging technologies, like artificial intelligence and blockchain, have yet to make the leap from buzzword to mainstay, but have the potential to disrupt travel incumbents. The big players will have ample opportunity to adapt, though, and leading startups can play a role in helping executives grapple with when and how to implement these technologies.

Travel Startups Work With Breakthrough Technologies That Could Threaten Industry Leaders

Startups

New Skift Research Report: Venture Investment Trends and Startup Opportunities in Travel 2018

Venture capitalists invested a record amount in travel startups in 2017. The industry is no stranger to disruption, but we may be seeing some of the greatest changes of the last two decades. Our latest research report is a deep dive into these emerging trends with insights for founders, incumbents, and investors.

New Skift Research Report: Venture Investment Trends and Startup Opportunities in Travel 2018
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Online Travel

Video: Travelsify and Accenture on Putting the “Personal” Back In Personalization

CEO and Co-Founder of Travelsify and Global Personalization Lead at Accenture Interactive discuss the two-sided coin of personalization: consumer and product.

Video: Travelsify and Accenture on Putting the “Personal” Back In Personalization