Articles tagged “ancillaries”

Startups come and startups go. But it's worth looking at Gordian Software regardless. Big-name airlines have taken a sudden interest in the tech vendor, and their interest highlights a broader opportunity for them in upselling ticketed flyers.

Airlines have been shaking up how they sell and distribute their airfares and ancillaries. Priceline is one of a few brands striving to keep pace through acquisitions or research and development.

Ancillary products are becoming increasingly important to hotels’ marketing, branding, customer loyalty, and revenue goals. This new insights deck from iSeatz offers a detailed audit examining how today’s leading hotels brands are using ancillaries in 2019, helping sector executives make smarter decisions about how to use such products in the future.

Allegiant CEO Maury Gallagher has always done things his way. By doing so, he has built one of the most profitable airlines in the world. But is it a good idea to get into the hotel business?

While clearly not a game-changer in the same way Tourico Holidays or GTA was, the deal does expand Hotelbeds’ ancillary portfolio, giving it greater reach in what is a growing market.

E-Commerce is a critical driver of travel industry business success. But despite all the time spent optimizing for online sales, companies aren’t paying nearly enough attention to a critical piece of the puzzle: their booking confirmation page. Our new insights deck examines how travel brands can make better use of this under-utilized e-commerce asset.

Our newest report takes a look at the rapidly evolving world of hotel ancillaries. These “add-on” purchases are already a key tool for hotels to maximize revenue. But now, they are taking on much greater importance as hotels look to deepen relationships with guests and play a greater role in the entire customer journey.

Why more hospitality brands are trying to expand their role in the traveler journey beyond just the hotel room Why changes in traveler behavior are creating an opportunity for hotels…

It's old news that many hotels are enabling guests to text requests to the front desk. But it's still early days for them to piece together the tech systems in a way that will let them successfully upsell guests on additional services via chat.

Demand for air travel in Africa is on the rise. The introduction of the pan-African passport in 2018 could help connect the continent and ease travel concerns, but only if airlines begin offering more route options to consumers.