As corporate travel giants work to refine and improve their technology stacks, travel managers and travelers alike will be empowered with new tools and suggestions.
It's one thing to buy a competitor, and another to successfully integrate its systems. American Express Global Business Travel has had to do it twice in recent years, and the company says the new tools have been a big boost.
Lola was a good idea with solid execution that fell flat. By partnering with the biggest company in corporate travel, Lola will find out whether its service is actually a fit for businesses around the world. And if not, maybe the mobile-first future isn't quite here yet.
Business travel demand is high, and so too are travel costs. Growing global instability in the political and economic realms, however, could disrupt these trends and drive costs down.
After a game of musical chairs in corporate travel's C-suite, stay tuned to see which travel management companies most nimbly adapt to changes in the marketplace.
There is progress being made on both the client and travel management company sides when it comes to letting employees book the accommodations that they want (in budget, of course).