American Airlines News

United is making a sound business decision by rewarding its best customers. But in recent years, we've seen the chasm grow between the flying haves and have-nots. This will only further that trend.

American Airlines has a new lounge for ultra-premium passengers at JFK. Good luck getting in though.

We like Scott Kirby because of his honesty. He's right. Travelers may say they want comfort, but most value price over everything else.

American promised a bold vision with its ad campaigns. And it seems to be coming true.

A new upgrade process coming to American Airlines next week will prioritize wealthy travelers over those on a budget.

We'll reserve judgement until we try the seats. Maybe American has developed a special seat that makes passengers feel as if they have more legroom than they do. But that's probably unlikely. American's passengers should prepare for a squeeze.

Can 4.2 million flyers be wrong?

American Airlines CEO Doug Parker is playing the long game. Surprise pay hikes for pilots and flight attendants will cost roughly $350 million in 2018 and 2019. But if airlines truly want to avoid more customer service-related dramas, one way to get there is to adequately compensate your workforce.

Is there a more honest airline executive than United's Scott Kirby? Probably not. But that's a good thing. United's 2015 decision to leave New York JFK was a head-scratcher, and it's nice to see new management calling it a mistake.

Those traveling on Delta last week may have felt the aftershocks of a storm that moved through Atlanta Hartsfield-Jackson airport and turned operations on their head.