American Airlines News

Why can't business class passengers have nice things? Here's one problem: When airlines upgrade their amenities, passengers often steal them.

American Airlines’ new Flagship experience gives its premium passengers a sneak peek into the passenger experience of the not too distant future.

Once all the aircraft arrive, American will be the largest Dreamliner operator in the western hemisphere, according to Boeing. That's good for customers, considering the aircraft receives the highest customer satisfaction scores of any widebody in American's fleet.

American Airlines has the value of your loyalty down to a science. But can that data prevent elites from defecting to other carriers?

American Airlines knows a lot about its frequent flyers. Now it wants to use that data to improve revenue. That's sound strategy.

If you're a high-value American Airlines customer, the carrier knows a lot about you. Now it wants to leverage that data in a more sophisticated way.

American's bare-bones basic economy fares are about to start appearing on long-haul routes.

Isn't corporate posturing fun? American won't sign its Chicago lease because it fears United is getting a better deal. Since we're pretty sure American won't close its Chicago hub, we're betting this gets resolved. But how?

American is content to let United fly all the ultra-long-haul routes it wants. American is more focused on shorter stage lengths.

You might find the customer experience to be the most interesting aspect of an airline. But real aviation nerds obsess over airline schedules — where an airline flies, when, and with what plane.