Articles tagged “amenities”

5 Missed Opportunities for Better In-Flight Entertainment

5 Missed Opportunities for Better In-Flight Entertainment

Colin Nagy, Skift

Compared to a decade ago in-flight entertainment is in a great place. Here's how to make it so much better.

9 months ago

Monocle Founder on Design Inspiration and What’s Missing From Today’s Travel Ecosystem

Monocle Founder on Design Inspiration and What’s Missing From Today’s Travel Ecosystem

Colin Nagy, Skift

Attention to detail has done wonders for Monocle and its sister-brand studio over the last decade. The travel industry could learn from it.

9 months ago

Delta Air Lines Has Ways of Making Passengers Pay for Their Free Meals

Delta Air Lines Has Ways of Making Passengers Pay for Their Free Meals

Justin Bachman , Bloomberg

Technically, there's no such thing as a free lunch. But on a lot of these routes, Delta is going to charge the same fares as its competitors, while offering customers free meals. On those flights, Delta customers will come out ahead.

9 months ago

British Airways Is Giving Away Free First Class Upgrades to Business Class Passengers

British Airways Is Giving Away Free First Class Upgrades to Business Class Passengers

Grant Martin, Skift

British Airways wants to get more people into its business and first class seats, so it's launched a multi-pronged campaign to scale up visibility of the products. As part of that effort, some lucky business class passengers are going to be given free upgrades to first class.

1 year ago

Speedy Wi-Fi Is Finally Coming to European Short-Haul Flights

Speedy Wi-Fi Is Finally Coming to European Short-Haul Flights

Michael Scaturro, Bloomberg

European airlines had long believed they did not need in-flight Wi-Fi for shorter routes. But they've finally realized passengers want to be connected constantly.

1 year ago

The State of Airline Upgrades for the Big 3 U.S. Carriers

The State of Airline Upgrades for the Big 3 U.S. Carriers

Eric Rosen, Bloomberg

Consistently getting upgrades requires cold-hard cash and the loyalty that brings from the airlines.

1 year ago

Etihad CEO Interview: The Incredible Value of Service

Etihad CEO Interview: The Incredible Value of Service

Brian Sumers, Skift

James Hogan has built Etihad into one of the world's most influential airlines. But Etihad still has plenty of challenges ahead as it deals with global pandemics, wars, and economic malaise.

1 year ago

How United Airlines Is Turning Value Flyers Into First-Class Customers

How United Airlines Is Turning Value Flyers Into First-Class Customers

Grant Martin, Skift

Can we now say that the radical evolution of loyalty and premium upgrade is nearly complete?

1 year ago

9 Priorities as Millennials and Gen Z Move to the Front of the Plane

9 Priorities as Millennials and Gen Z Move to the Front of the Plane

Colin Nagy, Skift

Airlines are in the process of radically rethinking their premium class offerings. They should not forget about the next generation of passengers.

1 year ago

5 Big Takeaways for Hoteliers From This Year’s J.D. Power Hotel Guest Satisfaction Rankings

5 Big Takeaways for Hoteliers From This Year’s J.D. Power Hotel Guest Satisfaction Rankings

Deanna Ting, Skift

If this year’s study is any indication, it’s clear guests are expecting a whole lot more from hotels than they have before in the coming year.

1 year ago

Sleeping on (Some) Planes Is Better Than Ever With New Aircraft and Technology

Sleeping on (Some) Planes Is Better Than Ever With New Aircraft and Technology

Nikki Ekstein, Bloomberg

Travelers remember the carriers that are now investing in new aircraft, technology and amenities that help them relax and feel refreshed during and after their flights.

1 year ago

Delta’s In-Flight Entertainment Will Soon Be Free for All Passengers

Delta’s In-Flight Entertainment Will Soon Be Free for All Passengers

Jason Clampet, Skift

The rise of bring-your-own-device entertainment and the decline of seat-back screens and complicated wiring is a win in the long run for both passengers and airlines.

1 year ago