Articles tagged “amenities”

Hotels

10 Ways the Hospitality Industry Can Keep From Being Lazy

It's easy to get lost in macrotrend land. But the rubber hits the road in actions. And here are some ideas to make experiences better, without any heavy lifting.

10 Ways the Hospitality Industry Can Keep From Being Lazy

Hotels

A Sunscreen-Spraying Startup Is Driving Cocktail Sales at Hotel Pools

Honestly, following our annual Skift retreat in Puerto Rico, we certainly wish we had one of these contraptions at our hotel, too.

A Sunscreen-Spraying Startup Is Driving Cocktail Sales at Hotel Pools

Business Travel

Why Luxury Hotels Spend So Much Time Choosing Bathroom Amenities

The general manager of Le Royal Monceau, Raffles Paris once told us that "the bathroom says everything about a hotel." We agree. Focusing on the bathroom amenities — the soaps, lotions, and potions — provides a valuable insight into the brand story.

Why Luxury Hotels Spend So Much Time Choosing Bathroom Amenities

Airlines

5 Missed Opportunities for Better In-Flight Entertainment

Compared to a decade ago in-flight entertainment is in a great place. Here's how to make it so much better.

5 Missed Opportunities for Better In-Flight Entertainment

SkiftX

Monocle Founder on Design Inspiration and What’s Missing From Today’s Travel Ecosystem

Attention to detail has done wonders for Monocle and its sister-brand studio over the last decade. The travel industry could learn from it.

Monocle Founder on Design Inspiration and What’s Missing From Today’s Travel Ecosystem

Airlines

Delta Air Lines Has Ways of Making Passengers Pay for Their Free Meals

Technically, there's no such thing as a free lunch. But on a lot of these routes, Delta is going to charge the same fares as its competitors, while offering customers free meals. On those flights, Delta customers will come out ahead.

Delta Air Lines Has Ways of Making Passengers Pay for Their Free Meals

Airlines

British Airways Is Giving Away Free First Class Upgrades to Business Class Passengers

British Airways wants to get more people into its business and first class seats, so it's launched a multi-pronged campaign to scale up visibility of the products. As part of that effort, some lucky business class passengers are going to be given free upgrades to first class.

British Airways Is Giving Away Free First Class Upgrades to Business Class Passengers

Airlines

Speedy Wi-Fi Is Finally Coming to European Short-Haul Flights

European airlines had long believed they did not need in-flight Wi-Fi for shorter routes. But they've finally realized passengers want to be connected constantly.

Speedy Wi-Fi Is Finally Coming to European Short-Haul Flights

Airlines

The State of Airline Upgrades for the Big 3 U.S. Carriers

Consistently getting upgrades requires cold-hard cash and the loyalty that brings from the airlines.

The State of Airline Upgrades for the Big 3 U.S. Carriers

Airlines

Interview: Etihad CEO on the Incredible Value of Service

James Hogan has built Etihad into one of the world's most influential airlines. But Etihad still has plenty of challenges ahead as it deals with global pandemics, wars, and economic malaise.

Interview: Etihad CEO on the Incredible Value of Service