Air India is working hard to fix products and perceptions in its most important international market. The customer metrics suggest the effort is landing, even if the experience remains inconsistent.
Travel search was built around a useful limit: people eventually stop looking. AI agents don’t. That turns comparison shopping into a cost problem for airlines, intermediaries, metasearch, and hotels trying to keep control of demand.
Guatemala’s tourism push is about delivery as well as discovery. Routes, rooms, and reliability on the ground are needed to compete for high-spending travelers who have established choices elsewhere in the region.
O'Leary and team now have one of the cleanest balance sheets in commercial aviation – the timing, with fuel costs hammering rivals, could hardly be better.
The competitors to Musk's Starlink will eventually up their game. It's never healthy for customers and end-users to be dependent on a single vendor, regardless of the Starlink's competitive advantage at this moment.
Condor’s stripey planes grab the attention, but CEO Peter Gerber’s bigger challenge is turning a decades-long leisure specialist into a credible network competitor to Lufthansa.