Articles tagged “airline operations”

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Four Ways Tech Can Optimize Airline Operations and Improve Customer Satisfaction

Four Ways Tech Can Optimize Airline Operations and Improve Customer Satisfaction

IBM + Skift

The best airline solutions lie at the intersection of data, people, and technology that makes sense of the data and connects the people.

7 months ago

U.S. Airlines Face Computer Outages About Once a Month

U.S. Airlines Face Computer Outages About Once a Month

Sean O'Neill, Skift

Some airlines track delays and cancellations associated with computer outages internally to identify patterns and recurring issues that need fixing. The industry as a whole might benefit if it shared such data. But don't hold your breath on that happening.

11 months ago

Southwest Sues Its Mechanics Union Over Purported Job Action

Southwest Sues Its Mechanics Union Over Purported Job Action

Mary Schlangenstein, Bloomberg

Southwest's operation has been less reliable than usual recently. The airline has asked whether some mechanics, upset about the status of contract negotiations, may be purposely citing minor issues to pull aircraft from service. A federal judge must decide if this is a job action, or something else.

1 year ago