Articles tagged “airline miles”

Airlines

United Airlines Simplifies Seat Upgrades With Points Incentives

The majority of U.S. travelers don't have to worry about how they'll upgrade on United Airlines. But United's most loyal customers, who contribute more than their share of revenue, care deeply about the process. United can't make things too difficult for them, or they will defect.

Brian Sumers, Skift | 4 years ago

United Airlines Simplifies Seat Upgrades With Points Incentives

Airlines

The Evolution of Major U.S. Airline Loyalty Programs Is Complete

What will the next generation of loyalty programs look like? We're just getting started.

Grant Martin, Skift | 7 years ago

The Evolution of Major U.S. Airline Loyalty Programs Is Complete