Articles tagged “airline miles”

United Airlines Simplifies Seat Upgrades With Points Incentives

United Airlines Simplifies Seat Upgrades With Points Incentives

Brian Sumers, Skift

The majority of U.S. travelers don't have to worry about how they'll upgrade on United Airlines. But United's most loyal customers, who contribute more than their share of revenue, care deeply about the process. United can't make things too difficult for them, or they will defect.

2 months ago

U.S. Frequent Flyer Programs Are Far More Profitable Than Is Widely Known

U.S. Frequent Flyer Programs Are Far More Profitable Than Is Widely Known

Justin Bachman, Bloomberg

We all know frequent flyer mile programs generate fat profits. But few investors (besides Warren Buffett) are clued in to how high the margins are. Those profits will also cushion airline finances during an inevitable recession.

3 years ago

The Evolution of Major U.S. Airline Loyalty Programs Is Complete

The Evolution of Major U.S. Airline Loyalty Programs Is Complete

Grant Martin, Skift

What will the next generation of loyalty programs look like? We're just getting started.

3 years ago