Articles tagged “air france/klm”

Airlines

Air France-KLM Hits Turbulence in Its Breakaway Distribution Effort

After years of hype, Air France-KLM finally plans to take stronger measures to prompt corporate travel agencies to adopt next-generation methods of processing bookings. Yet its serial delays underscore how hard it is to make industry changes.

Air France-KLM Hits Turbulence in Its Breakaway Distribution Effort

Coronavirus

KLM Is Ramping Up Virtual Reality to Train Workers Since Pandemic’s Start

The pandemic has sped up airline testing of virtual reality, augmented reality, and other technologies to train workforces more cost-effectively. Expect a few travel companies to join KLM in having "extended reality" IT teams by 2025.

KLM Is Ramping Up Virtual Reality to Train Workers Since Pandemic’s Start

Airlines

CEOs From Air France and Ryanair See Different Flight Paths to a Travel Recovery

There's a fascinating difference of opinion between the top bosses of Air France and Ryanair on competitiveness, fairness, and the value of testing at airports.

CEOs From Air France and Ryanair See Different Flight Paths to a Travel Recovery

Airlines

3 Failing Strategies Behind European Legacy Airlines’ Battle With Ryanair

You really can’t be an eagle in crow’s feathers. They don’t look very good and can fall off in-flight.

Airlines

Air France Enters the First-Class Suite Aviation Arms Race

This is a nice first class. Not too flashy, not too grand -- at least compared to the latest wave of Gulf excess.

Air France Enters the First-Class Suite Aviation Arms Race

Media and PR

The 5 Travel Brands Winning Social Media the Week Ending May 2, 2014

Get insight into the little wins that can build into big successes.

The 5 Travel Brands Winning Social Media the Week Ending May 2, 2014

SkiftX

Best Travel Ads This Week: Inspiring Travelers to Be Spontaneous

These travel brands aim to a strike a balance between inspiring wanderlust in viewers and driving that desire to travel to their particular product.

Best Travel Ads This Week: Inspiring Travelers to Be Spontaneous

Airlines

Best Travel Ads This Week: WestJet Viral Video and More Holiday Cheer

Best Travel Ads This Week: WestJet Viral Video and More Holiday Cheer

Airlines

KLM Is First Airline to Show Customer Service Wait Times on Twitter

KLM is the first airline to put a live wait time on its social media pages, but its a feature that airlines serious about social customer service will quickly copy. Hopefully the competition means faster social responses for all flyers.

KLM Is First Airline to Show Customer Service Wait Times on Twitter

Airlines

Alitalia’s Rescue Is Not Given As Air Frace-KLM May Still Bail Out

The woes of dysfunctional European airlines and the bailout unerringly mirrors the continent's woes.

Alitalia’s Rescue Is Not Given As Air Frace-KLM May Still Bail Out