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Hospitality

Examining Accor’s Vision for Branded Residences

With robust growth even through the pandemic, Accor’s residential offerings across brands like Raffles, Fairmont, Sofitel, SLS, and many more have a bright future ahead — and an edge over competitors in the market.

Examining Accor’s Vision for Branded Residences
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Hotels

Executive Q&A: Hotelbeds Looks Toward Travel’s Frictionless Future

With digitization continuing to transform the travel and hospitality industry, SkiftX chats with Hotelbeds’ CEO Nicolas Huss on his vision for the future of frictionless travel.

Executive Q&A: Hotelbeds Looks Toward Travel’s Frictionless Future
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Travel Technology

The 2021 Digital Transformation Report: Spotlight on Europe

AWS and Skift’s 2021 Digital Transformation Report is a critical roadmap for the travel, aviation, and hospitality industries as they embrace emerging digital realities and opportunities. This article takes a closer look at travel companies in Europe and their responses to key trends and strategies for digital transformation.

The 2021 Digital Transformation Report: Spotlight on Europe
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Hotels

Executive Q&A: Hotels Must Prioritize Payments Now to Stay Ahead in the Future

For many hotels, getting payments right is just another cost, system to integrate, or added complexity to manage. But when done correctly, payments can go beyond simply being used for transactions to better connect the dots between who your guests are and the experiences and services you provide.

Executive Q&A: Hotels Must Prioritize Payments Now to Stay Ahead in the Future
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Online Travel

Skift Webinar: Changes to Traveler Behavior in 2021 and Beyond

In this recent webinar, Travelzoo and Accor joined Skift to explore traveler sentiment in today’s unique moment. The panelists identified key ways travel brands across every industry sector can inspire potential customers, turn traveler dreams into reality, and kickstart the drive to revive their businesses.

Skift Webinar: Changes to Traveler Behavior in 2021 and Beyond
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Travel Booking

New Survey: What Does the Future of Traveler Loyalty Look Like?

What does the future of customer loyalty hold for brands and operators in the travel, tourism, and hospitality industries? Share your thoughts by taking this digital assessment by PK and Salesforce. All respondents will receive ​​complimentary access to the report.

New Survey: What Does the Future of Traveler Loyalty Look Like?
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Travel Booking

What Will the Next Phase of Travel Look Like? 4 Insights From the Industry’s Decision Makers

The audience at Skift Global Forum 2021 weighed in on questions about emerging trends and imperatives as the world re-emerges from the Covid-19 pandemic. The responses reveal an industry poised for growth and change.

What Will the Next Phase of Travel Look Like? 4 Insights From the Industry’s Decision Makers
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Hotels

How Wyndham Uses Customer Data to Put Guests First

Frequent stays and in-person interactions have long been the standard building blocks for traditional loyalty programs. As travel experiences blend with the digital, contactless world, hotel brands must sharpen their abilities to gather first-party, personalized data from customers throughout the journey.

How Wyndham Uses Customer Data to Put Guests First
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Airlines

5 Ways 5G Will Transform the Air Travel Experience

5G has the potential to significantly impact the air travel experience and enable numerous process improvements. Enhanced connectivity will benefit both travelers and employees by improving everything from passenger processing and security to baggage management and retail operations.

5 Ways 5G Will Transform the Air Travel Experience
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Travel Technology

The 2021 Digital Transformation Report: Spotlight on Asia-Pacific

AWS and Skift’s 2021 Digital Transformation Report offers an important guide for the travel and hospitality industry as it embraces emerging digital realities and opportunities. This article takes a closer look at the report’s findings regarding strategies for digital transformation among travel companies in the Asia-Pacific region.

The 2021 Digital Transformation Report: Spotlight on Asia-Pacific