Egencia Partner Content

It’s important to look at the challenges that come with managing business travel and traveler concerns when global turmoil is the new normal.

The responsibilities of today’s corporate travel managers have become increasingly complex as new technology developments, global uncertainty, higher travel costs, and a growing focus on traveler satisfaction influence how employees travel.

Most travel managers agree that traveler satisfaction is more of a focus now than it was even just a few years ago, as it’s becoming increasingly clear that it drives compliance, productivity, and overall employee engagement.

Why traveler satisfaction is much more of a focus now than it was even just a few years ago, and why that matters Why many travel managers and their travelers…

There’s a growing focus on the importance of business traveler satisfaction and its impact on employee productivity and retention in today’s corporate travel industry. Download this free report today!

Skift and Egencia hosted a webinar to answer an important question: If the hospitality – the actual human to human interaction – part of the travel industry becomes less and less important, how will the industry define itself?

If the hospitality – the actual human to human interaction – part of the travel industry becomes less and less important, how does the industry define itself? How does it understand the needs of its customers and fulfill them?