Cognizant Partner Content

In this brand talk from Skift Global Forum 2022, we hear from Joseph Rajadurai, vice president and general manager of travel and hospitality at Cognizant, and Jin Ivacic, vice president of global talent acquisition at Hyatt, on how the travel industry can address changing expectations from both employees and customers in today’s dynamic environment.

Guest and employee expectations have changed since the Covid-19 pandemic. Fortunately, an “experience ecosystem” that incorporates both can help hospitality companies meet the needs of a new reality and gain a competitive advantage.

In this video recording from Skift Global Forum, we hear from Joseph Rajadurai, vice president & general manager, travel & hospitality, Cognizant, and George Turner, chief commercial and technology officer, IHG Hotels & Resorts, who discussed digital strategies that started in response to the pandemic and are now influencing the future of the travel industry.