Every hotel wants to offer a spa, but not all of them know how to offer a consistent experience. Johnson's list should be taped to the break room wall.
Southwest received a lot of press for outfitting planes with individual tiles that could be easily replaced, but the unsightly frays don’t only look old and cheap; they can trip passengers as well!
With a new ad campaign coming up fast, the marketing corporation will likely be doing a bit of poaching of a successful, up-and-coming state tourism director who has the political savvy to handle Florida's big-league environment.
JetBlue’s T5 has been a bright spot among dingy New York airports since its opening in 2008 so the newest addition will likely follow suite and hopefully lead the way in design and efficiency for its outdated neighbors.
More in hotels trying to develop ancillary revenues, in this case smart use of space that may sit empty otherwise. Soho House in reverse, with a location right near Grand Central also helps too.
In a time when fliers can’t even count on having enough leg room to get through a flight without feeling cramped, the idea of massage seats seems a little too good to actually come true -- which is certainly the case in coach.
The comparisons between football players and business travelers run deep in this campaign; and there's no better way to make guests feel like a superstar than compare them to their favorite QB.