SkiftX

TripAdvisor giveth and TripAdvisor taketh. It gives great advice to hotels, and it takes their advertising dollars. Good cop, bad cop (although not-so bad if it is driving hotel bookings) has long been known to be a very effective strategy.

These sorts of biometrics will soon become standard at modern airports. The airport of the future, in some respects, has already arrived.

Guests don't enjoy sneaky fees and hotels don't enjoy arguing over them. Including a few basics -- like Wi-Fi -- for free builds loyalty and makes everyone happy.

Now that the merger has the OK, it will be fascinating to watch how the pioneer in user-generated content will be able to best leverage the metasearch operation.

A shakeout has been looming among sites that track rewards miles and offers mileage-related flight services. MileWise's demise is the first among several other companies that will likely fade away.

Reaching far back into history for a branding message is a bit of a stretch that provides ample opportunity for the impact to get lost in translation. They should go with the simpler: "Yokohama: It's Close to Haneda Airport."

Some of these survey findings are self-serving on part of APEX and CEA, who want the current in-flight digital device rules to be changed for more usage. For us, only 4-in-10 passengers wanting these rules to be changed is interesting, and needs some deeper digging on consumer attitudes.

Let the games begin.

Canada’s decision to pull leisure marketing from its poorest performing markets is an interesting tactic, but one that gives individual destinations an opportunity to stand out without competing against the more influential country brand.

In between four acquisitions so far this year, TripAdvisor has found the time to begin to give Kayak a run for its money in launching hotel metasearch. Kayak isn't going to roll over and play dead, but there will be a huge alternative for travelers to consider.