Hotels

AccorHotels Bids $930 Million for Australia’s Mantra Group

AccorHotels Bids $930 Million for Australia’s Mantra Group

Zoe Ma, Bloomberg

After pursuing companies in a host of different sectors, this deal looks like a relatively straightforward one for AccorHotels. The purchase of Mantra Group gives Accor a much-needed boost in the Asia-Pacific region.

2 weeks ago

Hotels Try to Soothe Guest Concerns in an Age of Permanxiety

Hotels Try to Soothe Guest Concerns in an Age of Permanxiety

Deanna Ting, Skift

It's a constant challenge for hoteliers to ease the concerns and anxieties of their guests. The process, however, starts with strong training and compassion for others.

2 weeks ago

Standard Hotels CEO Talks Up Same-Day Booking Apps But Thinks HotelTonight Has Lost Its Value

Standard Hotels CEO Talks Up Same-Day Booking Apps But Thinks HotelTonight Has Lost Its Value

Deanna Ting, Skift

The kind of curation the One Night app provides its users really does set it apart from other booking channels. The bigger question, though, is how many people actually know about it?

2 weeks ago

Red Lion Parent Is Going Asset Light to Buy Up More Hotel Companies You Haven’t Heard Of

Red Lion Parent Is Going Asset Light to Buy Up More Hotel Companies You Haven’t Heard Of

Deanna Ting, Skift

Last year, Red Lion's parent bought Vantage Hospitality. So, who's next?

2 weeks ago

Hotel Safety and 8 Other Hospitality Trends This Week

Hotel Safety and 8 Other Hospitality Trends This Week

Sarah Enelow, Skift

This week in hospitality, reeling from the tragedy in Las Vegas, we put serious thought into what we call Permanxiety: a near-constant state of worry afflicting travelers today.

2 weeks ago

Sponsored
Redefining the Guest Experience with Better Hotel Technology

Redefining the Guest Experience with Better Hotel Technology

Cenium + Skift

Hotels are looking at the guest experience and the offerings available in more sophisticated ways than ever before. However, the current technologies that these services are based upon limit the hotel’s ability to provide the guest with a seamless journey.

2 weeks ago

Wyndham Rewards Loyalty Program Provides the Most Payback on Guest Spending

Wyndham Rewards Loyalty Program Provides the Most Payback on Guest Spending

Deanna Ting, Skift

While it's fairly straightforward to quantify the value of a loyalty program in terms of "payback," that doesn't account for all the other special perks and experiences that travelers may value.

3 weeks ago

Skift Research Survey Preview: Travelers Value Activities More Than a Luxe Room

Skift Research Survey Preview: Travelers Value Activities More Than a Luxe Room

Meghan Carty, Skift

The upcoming 2018 Experiential Traveler Report will present a deep dive into the mind of the modern traveler. Here's a sneak peek of our survey results.

3 weeks ago

AccorHotels Buys Into Orient Express to Remake an Iconic Brand

AccorHotels Buys Into Orient Express to Remake an Iconic Brand

Patrick Whyte, Skift

While some of the deals done by AccorHotels have raised eyebrows, this one seems like a good strategic fit. The Orient Express brand is known the world over and will give AccorHotels a greater presence in the luxury space.

3 weeks ago

U.S. Hotel Fees Forecast to Reach $2.7 Billion in 2017 as Stricter Cancellation Policies Take Hold

U.S. Hotel Fees Forecast to Reach $2.7 Billion in 2017 as Stricter Cancellation Policies Take Hold

Deanna Ting, Skift

We all understand why hotels are collecting more fees but the types of fees and surcharges they're collecting seem to be changing in interesting ways. More stringent cancellation fees are a trend while totals for Internet-access fees declined.

3 weeks ago

Wynn Las Vegas Increases Security Following Mass Shooting

Wynn Las Vegas Increases Security Following Mass Shooting

Christopher Palmeri , Bloomberg

Is it only a matter of time before metal detectors and baggage screenings are standard at hotels in the United States?

3 weeks ago

Global Hotel Security Issues Highlighted in Las Vegas Attack

Global Hotel Security Issues Highlighted in Las Vegas Attack

Kelvin Chan, Associated Press

A sad, but increasingly necessary sign of the times: the transformation of the hotel lobby into the airport security-screening area.

3 weeks ago