Sarah Enelow-Snyder, Skift
This week in hospitality, Marriott revealed a gargantuan security breach involving 500 million Starwood guests. And, as Airbnb continues on its path to going public, the company hired a longtime Amazon executive as its new chief financial officer.
1 week ago
Benjamin Solomon, Bloomberg
Here at Skift, we've been preaching this word for awhile now. Can we say we told you so?
1 week ago
Jenny Surane and Katherine Chiglinsky, Bloomberg
We look forward to reading complaints in points message boards by hackers to dissatisfied with Marriott's new redemption structure.
1 week ago
AccorHotels + Skift
From the simplest inn to the fanciest five-star resort, hotels are adding food and beverage concepts to their amenity offerings. Not only are these designed to make money, but they’re expected to attract locals and create social media buzz.
3 weeks ago
Sean O'Neill, Skift
Several years ago, the hotel industry fought U.S. federal watchdog efforts to fine chains for negligent data protection practices, arguing that hotels had things under control. Hmm. A rash of hotel security incidents since then undercuts the claims of hotels, which need to take a more bank-like approach to data protection.
2 weeks ago
Grant Martin, Skift
Loyalty members don't seem to be too bothered by Marriott's recent breach of more than 500 million users' personal data. Part of that could be low expectations for Marriott, or because this isn't the first data breach rodeo for many.
2 weeks ago
Deanna Ting, Skift
Starwood Preferred Guest elite members thought that not getting full stay credits would be the absolute worst of this mega-merger.
2 weeks ago
Giles Turner and Sree Vidya Bhaktavatsalam, Bloomberg
The hotelier acquired Starwood brands in 2016 for $14 billion but it seems like since 2014 hackers were accessing data in guest reservation systems on millions of guests, including some passport numbers and credit card information. Will this be yet another setback for the broader industry effort to persuade consumers to share information in exchange for better service?
2 weeks ago
Crystal Tse and Jinshan Hong, Bloomberg
Hong Kong's IPO market is on a tear this year, and Fosun wants to grab a piece of that investor enthusiasm by spinning out its tourism group. It's been three years since Fosun took over Club Med, and the turnaround plan seems to be on track.
2 weeks ago
Zainab Fattah and Manus Cranny, Bloomberg
Build it and they will come had been Dubai's mantra forever. But oversupply has caught up with the city whose economy is still seeing the impact of lower oil prices. Billionaire hotel developer Khalaf Al Habtoor can't stomach the resulting lower room rates so he's moving his cranes to other projects now.
2 weeks ago
Deanna Ting, Skift
Bottom line for hotels? They haven't hit the top in terms of growth just yet, and probably won't for at least another year or two.
2 weeks ago
Deanna Ting, Skift
Why go asset light when you can be asset right, or get into "active asset management" as AccorHotels likes to call it?
2 weeks ago