Hotels

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Skift Trend Report: Creating the Hotel of the Future With Ancillaries

Skift Trend Report: Creating the Hotel of the Future With Ancillaries

iSeatz + Skift

Our newest report takes a look at the rapidly evolving world of hotel ancillaries. These “add-on” purchases are already a key tool for hotels to maximize revenue. But now, they are taking on much greater importance as hotels look to deepen relationships with guests and play a greater role in the entire customer journey.

4 hours ago

AccorHotels Expects Voice Search to Be Revolutionary for Travel

AccorHotels Expects Voice Search to Be Revolutionary for Travel

Hannah Sampson , Skift

Voice search isn't ubiquitous for travel yet, but as consumers grow more comfortable with the technology, travel brands should be making major inroads too.

15 hours ago

Hilton Commits to Growing Its Portfolio of All-Inclusive Resorts

Hilton Commits to Growing Its Portfolio of All-Inclusive Resorts

Deanna Ting, Skift

And it won't be the only one. Expect Marriott and other global hotel brands to join Hyatt and Hilton in growing their respective all-inclusive resort portfolios, too.

1 day ago

CitizenM Founders: ‘Our Industry Still Has a Lot of Growing to Do’

CitizenM Founders: ‘Our Industry Still Has a Lot of Growing to Do’

Deanna Ting, Skift

For CitizenM, growth means looking at the hospitality industry in a different way.

2 days ago

Hilton-Foursquare Mobile Concierge and 5 Other Hospitality Trends This Week

Hilton-Foursquare Mobile Concierge and 5 Other Hospitality Trends This Week

Sarah Enelow-Snyder, Skift

This week in hospitality, Hilton worked with Foursquare to introduce a new feature called Explore, with recommendations from Hilton employees. And business travelers get more options with homeshares and hostels.

3 days ago

New Ultra-Luxury Resort May Turn Montana Region Into the Next Jackson Hole

New Ultra-Luxury Resort May Turn Montana Region Into the Next Jackson Hole

Patrick Clark, Bloomberg

If Montana's Big Sky region is indeed like "Jackson Hole 25 years ago," then this is a smart investment, especially being so close to Yellowstone National Park.

3 days ago

When Exclusivity Feels Familiar, Soho House Looks to Another Club: Wall Street

When Exclusivity Feels Familiar, Soho House Looks to Another Club: Wall Street

Colin Nagy, Skift

As Soho House considers plans to go public, there's a lot of competition on the horizon at every turn. This, plus the inevitable struggle to balance aggressive growth versus exclusivity, and a less-than-stellar customer experience, presents some problems on the horizon.

5 days ago

Pebblebrook Plans to Sell $1 Billion in Assets After Buying Hotel Real Estate Competitor

Pebblebrook Plans to Sell $1 Billion in Assets After Buying Hotel Real Estate Competitor

Patrick Clark, Bloomberg

Consolidation in the hospitality industry continues, as does the selling of real estate assets.

5 days ago

New Hilton-Foursquare Mobile Concierge Is a Promising But Missed Opportunity

New Hilton-Foursquare Mobile Concierge Is a Promising But Missed Opportunity

Deanna Ting, Skift

The idea's there, but why not take it a step further and personalize it that much more?

1 week ago

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WeChat Mini-Programs: What Hotels Need to Know to Drive Chinese Bookings

WeChat Mini-Programs: What Hotels Need to Know to Drive Chinese Bookings

DerbySoft + Skift

Hotels are developing WeChat mini-programs to drive digital bookings among Chinese travelers. Club Med is one such company that has seen success in its WeChat mini-program strategy, developed by DerbySoft.

1 week ago

Panic Buttons and 9 Other Hospitality Trends This Week

Panic Buttons and 9 Other Hospitality Trends This Week

Sarah Enelow-Snyder, Skift

This week in hospitality, hotel companies band together and pledge to keep their workers safe with panic buttons and other measures. Plus, hotels see more compression nights and we have the latest on Airbnb affecting meetings and corporate travel.

1 week ago

Two Roads Hospitality to Manage New $50 Million Boutique Hotel in Jersey Tech Hub

Two Roads Hospitality to Manage New $50 Million Boutique Hotel in Jersey Tech Hub

Kristy Westgard, Bloomberg

The transformation of older landmark buildings into hotels continues. In this case, the property is set to cater to business travelers visiting an up-and-coming center of tech, art, and culture.

1 week ago