Comprehensive coverage of the hospitality industry including news, original stories, trends, deep dives, interviews and more.
Patrick Whyte, Skift
The European single market is a sacred thing and anyone caught trying to divide it up like the old days is liable to be on the receiving end of a punishment. In this case, Meliá's cooperation with the investigation has helped cut its fine.
2 days ago
Danielle Hyams, Skift
Hyatt Hotels had a strong year in 2019, so the story it had to tell on Thursday wasn't all dreary. The problem is that shareholders and guests hate uncertainty. And so far the travel industry faces nothing but uncertainty, left beholden to how the coronavirus crisis evolves.
3 days ago
Kanishka Singh, Reuters
Travel isn't the only industry that has more than its share of data breaches. But the industry must take data security much more seriously. Guests demand it.
3 days ago
Hilton Luxury Group + Skift
Seeking out unique food and beverage experiences while traveling is one trend that has proven to be here to stay — but the focus has shifted from high-end dining to dining that is much more inclusive and democratic. By looking at Hilton Luxury Group’s approach to its food and beverage program, one can witness this change in consumer preference.
4 weeks ago
Samantha Shankman, Skift
The luxury hospitality industry is trying to help guests unwind in these anxiety-ridden, tech-addicted times. It's refreshing to think that something as simple as a book can make a difference — plus drive repeat hotel visits and even foster community. Luxury properties should take note.
3 days ago
Patrick Whyte, Skift
Although CEO Sébastien Bazin said the transformation of Accor was pretty much done, he's not taking his foot off the pedal just yet in terms of moving the company more toward the luxury and lifestyle end of the hospitality market.
3 days ago
Dennis Schaal, Skift
If you were thinking after a tumultuous last few months that a reformed Oyo would emerge, then guess again. The hotel chain is giving little ground on the basics of its business model, although it vows to get better on the execution of it all.
4 days ago
Danielle Hyams, Skift
Choice Hotels had a strong year with lots of growth in 2019. The company is focused on bulking up its extended-stay portfolio to continue the trend in 2020 as corporate travelers look increasingly for more creative options.
5 days ago
Patrick Whyte, Skift
It's about time Scandic added another brand to its portfolio. The idea to widen the company's market in the economy segment is eminently sensible.
5 days ago
Patrick Whyte, Skift
IHG CEO Keith Barr seems to be taking quite a level-headed approach to the coronavirus outbreak. Unlike some in the travel industry, he's not pressing the panic button yet and is waiting to see how things play out.
5 days ago
Nancy Trejos, Skift
Consumer brands that see the passion of travelers are taking a leap. These brands are becoming hotel proprietors in greater numbers to reach out to millennials, who see travel as a lifestyle experience. Expect more retailers to invade the hospitality space.
5 days ago
Patrick Whyte, Skift
Accor's transformation over the past few years has been remarkable, but now it's facing a new challenge in Europe from the likes of Oyo. Can its accelerating development of upscale brands help offset growing competition in the midrange and economy sectors?
5 days ago
