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Airlines

Google Flight Search methodically working on airline partnerships

Getting the technology right is just part of the challenge for Google Flight Search. Working on those airline partnerships around the world takes time.

Dennis Schaal, Skift | 11 years ago

Hotels

Holiday Inn Express claimed to be used as “black jail” by Chinese government to detain petitioners

It's one thing for a Holiday Inn Express in suburban U.S. to deal with transients breaking the law by cooking up meth on a coffee maker and another for the brand to deal with a state-sponsored kidnappings in a country where they're eager to grown.

Skift | 11 years ago

Holiday Inn Express claimed to be used as “black jail” by Chinese government to detain petitioners

Hotels

Who looks at 150 sites before booking a hotel? About 5 percent of travelers, study says

User-generated reviews are beginning to pay a significantly larger role in travelers’ decision processes, but hotels can still participate in the conversation by replying to positive and negative reviews.

Samantha Shankman, Skift | 11 years ago

Airlines

Air India leverages its impressive art collection to woo Kingfisher’s previous corporate clients

An entire segment of Indian travelers are looking for a new carrier and Air India’s artwork will aid it in branding itself as a more refined, established service in comparison to the budget airlines.

Skift | 11 years ago

Airlines

Finland shows off its knack for design with a new exhibition in Helsinki Airport

Finland is living up to its title as Word Design Capital and making an extra effort in the travel sector to brand itself as such to foreigners.

Skift | 11 years ago

Finland shows off its knack for design with a new exhibition in Helsinki Airport

Tourism

Thailand tourism looks to China for its next big growth spurt

Not only are visits by Chinese travelers on the rise, the speed with which they spend money easily makes them one of the more coveted demographics.

Boonsong Kositchotethana, Bangkok Post | 11 years ago

Thailand tourism looks to China for its next big growth spurt

Airlines

Heathrow boss says: Expand this airport or build England a new hub

Heathrow's owners have been content to let others lead the argument up to this point, but are now stepping into the debate with the presence of a parent separating the children.

Gwyn Topham, The Guardian | 11 years ago

Heathrow boss says: Expand this airport or build England a new hub

Business Travel

Two corporate travel giants take opposing sides on booking freedom

American Express Global Business Travel wants the industry to pivot in its own image.

Dennis Schaal, Skift | 11 years ago

Hotels

TripAdvisor’s Kaufer still loves flash sales and will take inspiration from Wanderfly

TripAdvisor claims it gives its subsidiaries the freedom to operate independently, but how it works in reality may be a somewhat different story.

Dennis Schaal, Skift | 11 years ago

Airlines

Denver Airport offers flyers free phone calls to anywhere in the world

The airport is right to focus its advertising energy on digital solutions, but the installation of hundreds of phones seems a bit overblown, though very useful for international travelers passing through.

Samantha Shankman, Skift | 11 years ago

Denver Airport offers flyers free phone calls to anywhere in the world

Airlines

UK cabin crew survey identifies their ideal air passenger

The surveyed crews have basically identified frequent, corporate flyers who are in the air enough to understand what behavior is best to make flights better.

The Daily Telegraph | 11 years ago