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In hospitality, the goal should be to make guests feel more welcome and their stays more personalized. We'll see whether consumers find this cool or creepy.

TripIt's premise is that business travelers will want to look at some pics and get some tips from Trover about restaurants and attractions during business trips. And, besides, when the business trip ends, a leisure trip often begins.

In-flight calls are inevitable, but the rules surrounding their use and the etiquette that will arise is yet to be seen.

2014 is turning out to be a consolidation year, with big getting bigger. But there is lots of interesting jostling beyond leaders, and that's where the action will be rest of the year. Airbnb's rise has been spectacular, and will continue to break through on the charts.

A funny flight attendant is much more likely to get passengers' interest than a video pre-loaded with a message from a CEO like Delta or United do.

Six-thousand properties worldwide have met the high standards of today’s techy lady business traveler using buuteeq’s cloud-based digital marketing service. Check them out here because these days, more and more female business travelers are checking-in with tech than ever before.

In startup land, B2B companies providing services to the vacation rental and apartment-sharing industry are hot, hot, hot.

The Priceline Group's intent to acquire OpenTable means that merger and acquisition activity in the travel industry in 2014 may even outdo 2013's frenetic pace. Get ready for the next shoe to drop.

Changi can afford to drop fees for airlines because it can count on spending by passengers who love what it has to offer them.

Peninsula is creating quality video content, but it needs a viral angle or ambient marketing play to build buzz around the brand's underlying message of heritage and luxury.

TripAdvisor isn't exactly a wild-eyed daredevil, but the fastest growing category on its Flipkey accommodation site is apartment rentals, a category that flirts with illegality in large, urban markets like New York.

The differentiation between low-cost carriers and their network rivals in North America is becoming murkier as business class services and international service are going mainstream.