News

The World’s 15 Largest Travel Companies of 2014

A half dozen travel companies, including Southwest, Delta, United Continental, Wynn Resorts, Marriott and the Priceline Group have seen fairly massive -- more than 50% gains -- in their market caps compared with this time last year, as the big keep getting bigger. Hotels dominate the world's 15 largest publicly traded travel companies.

What It’s Really Like to Be a Hotel Social Media Manager

Social customer service has evolved from trend to hospitality standard pushing brands to improve their communication with guests and define their service level. The people tasked with carrying out that job must be quick, creative and most importantly patient.