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It's somewhat amusing that JetBlue states its mission is to "Inspire Humanity." As the airline's revenue initiatives highlight, JetBlue's latest mission actually is to win over skeptical shareholders and increase the bottom line.

MasterCard and its credit card rivals can maintain their edge over insurgent payment systems only if they keep their focus on the consumer rather than what they can get out of the consumer.

These are cliches, but true: It's mostly about the team and their ability to execute. Business models help, too: As Priceline's Glenn Fogel says, "Good execution of an OK idea is a lot better than lousy execution of a brilliant idea."

What’s that expression? You snooze you loose. You also get a good lesson in the mix of rules and fees that often make in-flight connectivity so confusing.

Shangri-La is leveraging its legacy of Asian service sensibilities to differentiate the brand amid a robust global expansion in a booming and increasingly competitive luxury hotel market.

More destinations and flag carriers should join forces to produce such high-quality content that highlights attractions beyond the predictable ones.

Congress is partly to blame for not approving more funding to build additional airports, but airports and airlines themselves also shoulder some responsibility, trying to pack as many flights into a day as possible. It's unclear when this congestion will be resolved, if ever.

Marketing beaches in the winter is a difficult task, suggesting destinations looking to break out of seasonal stereotypes need on-the-ground product development to give visitors a real reason to reconsider a place besides off-season prices and a smart ad campaign.

Getting to a front desk or to the top of a tourism board isn't always a straight path. We'll show you how people made it there.

Stuck at the terminal is manageable. Stuck on the tarmac is the 7th circle of hell.

The only frustrating thing about listening to Orson is hearing all the good ideas that get left on the cutting room floor.

This is filled with so many people from the same team that it appears there's a very specific problem Marriott has that it wasn't able to solve in-house.