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Dixon is taking an active role in convincing federal officials of tourism's economic importance -- an important step that's needed to keep New York on the top in terms of international arrivals, and improve the experience of anyone arriving in the U.S. from abroad.

Loyalty is no longer about outsmarting the system to earn points. It's about spending money, first and foremost.

HomeAway just celebrated its 10th anniversary. Now there is a big question as to whether it will still be an independent company by the time the 11th anniversary rolls around. The company would be expensive to buy, but the betting here is that someone will acquire it, sooner rather than later.

There's an argument to be had here about state aid for airlines, but this isn't it. You know you're losing the debate when you try to link your opponent to 9/11.

Driven by today’s intense social media activity around unique culinary experiences, destinations are developing local food-themed travel products and promotions to evolve their brand story.

Sometimes you can find a deal, sometimes a mistake. It's good to know the difference between the two.

Airport security lines may be a little slower if the DHS funding bill doesn't pass, but travelers shouldn't expect major, noticeable differences at airports.

Promoting itself as the inventor of the airport hotel concept, Hilton Worldwide is trying to change the image of airport hotels from transient hubs to interesting business destinations in their own right.

Google’s revamped Hotel Ads — which amounts to a streamlined metasearch feature right within Google search results, obviating the need to navigate to Google Hotel Finder – will likely turn out to be one of the most important developments in the metasearch field in 2014-2015.

Hotels now view college recruiting events as marketing opportunities just as much as hiring opportunities as well as ways to bridge the gap between industries and incentivize business students interested in hospitality careers.

The promise of a one-of-a-kind eclair probably isn't enough to convince a traveler to stay at Le Meridien, but it does provide an accessible entry point to discuss and relay the values of the hotel brand.

"I’m all for American carriers succeeding. But they need to look past the short-term thinking and understand the world is about to get even more global, even more competitive and shaving dollars quarter to quarter isn’t going to save them."