The 2018 Skift Global Business Traveler Report

Amid a climate charged by recent changes in trade and border policy, stability and growth forecasts for the global economy remain guardedly optimistic for the near term. That cautious confidence also extends to global corporate travel. Continuing a three-year trend, there appears to be positive momentum for U.S. road warriors venturing around the globe. But as they pursue cross-border opportunities, how are their journeys evolving? What choices are they making to optimize business outcomes while enhancing their personal travel experiences? And how will these choices impact the business strategies adopted by corporate travel managers (CTMs) and travel suppliers?

To explore these evolving dynamics, Skift and Turkish Airlines are releasing the 2018 Global Business Traveler Report. This new research-based initiative, based on survey feedback from more than 100 U.S.-based corporate travel managers and international business travelers, examines how factors ranging from new technology to personal preferences continue to impact the rapidly evolving world of corporate travel planning and policy.

To enhance the survey data, the report incorporates other recent research on global corporate travel, plus insight from Turkish Airlines, experts in the field of corporate travel management, and seasoned international business travelers.

In this report

• How are broader shifts in technology and consumer travel habits forcing the organizations that serve business travelers to rethink their products and services?
  
• What do business travelers think about recent industry trends related to artificial intelligence, chatbots, international airline travel, the sharing economy, and loyalty programs?
  
• How do the attitudes of corporate travel mangers differ from the business travelers they serve, and on what issues do they disagree?