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Booking CEO Shakeup and 20 Other Digital Trends This Week

Booking CEO Shakeup and 20 Other Digital Trends This Week

Sarah Enelow-Snyder, Skift

This week in digital news, Gillian Tans is abruptly out as CEO of Booking.com, replaced by Glenn Fogel. Then at Skift Tech Forum, we spoke to an array of tech execs on stage: Expedia on helping travelers sort out trip delays, Carnival on the internet of things, and a former Facebook investor on surveillance capitalism.

2 months ago

Expedia to Connect Travelers With Hotels When Their Flights Are Delayed

Expedia to Connect Travelers With Hotels When Their Flights Are Delayed

Dennis Schaal, Skift

Expedia wants to help put customers in touch with hotels to sort out travel complications. That seems like it would be a complicated dance because Expedia doesn't readily share much customer information with hotels, a longtime grievance in the lodging industry.

2 months ago

How Online Travel Agencies Operate Their Marketing Teams: New Skift Research

How Online Travel Agencies Operate Their Marketing Teams: New Skift Research

Haixia Wang, Skift Research

As modern marketing gets more complex, seamless delivery of marketing success requires a strong and well-executed operations strategy.

2 months ago

Southeast Asia’s Traveloka Pushes Further Into Events

Southeast Asia’s Traveloka Pushes Further Into Events

Raini Hamdi, Skift

Looks like Traveloka is wading deeper into events such as concerts and sports, a big business in Southeast Asia with the biggest gatherings drawing huge local and regional crowds. Its investment in an events technology company shows the potential of tours and activities hasn't been tapped yet.

2 months ago

Booking Management Shakeup Leaves Gillian Tans Out as CEO of Flagship Unit

Booking Management Shakeup Leaves Gillian Tans Out as CEO of Flagship Unit

Dennis Schaal, Skift

There's little doubt that Tans' abrupt departure, without any transition time, points to conflicts within Booking Holdings over the company's strategic direction.

2 months ago

Online Travel’s eDreams Apes Amazon With Prime Subscription Service

Online Travel’s eDreams Apes Amazon With Prime Subscription Service

Patrick Whyte, Skift

It's a bold move to call your subscription product "Prime," but if eDreams Odigeo's new offering is anywhere near as useful as Amazon's has been, the company will be pretty happy.

2 months ago

Why Etraveli’s Airline Tech Deal Could Catch Airbnb’s Eye

Why Etraveli’s Airline Tech Deal Could Catch Airbnb’s Eye

Sean O'Neill, Skift

We don't know much about Airbnb's thinking about launching a flights product, but an unrelated acquisition by Etraveli Group shines a light on some of the business issues Airbnb needs to consider as it crafts a strategy.

2 months ago

European Cities Turn to EU for Help in Battle Against Airbnb

European Cities Turn to EU for Help in Battle Against Airbnb

Rosie Spinks, Skift

Until Airbnb becomes more forthcoming about the information in its listings, which would enable cities to enforce their local regulations, the company will continue to face opposition from municipalities that want to limit its growth.

2 months ago

Facebook’s New Libra Cryptocurrency Could Solve Travel Payments Dilemma

Facebook’s New Libra Cryptocurrency Could Solve Travel Payments Dilemma

Dennis Schaal, Skift

Cryptocurrency is only in its early days, but already it's easy to see how its mission to democratize the financial system might be co-opted. And do currency reformers really need Facebook, with all of its baggage, leading this Libra effort?

2 months ago

Ctrip’s International Strategy Fuels TrainPal’s Hyper Growth

Ctrip’s International Strategy Fuels TrainPal’s Hyper Growth

Tamsin Smith, Jing Travel

The runaway success of the ticket booking app marks the latest development in the Chinese online travel giant’s strategy to strengthen its fast-growing international business.

2 months ago

Facebook’s Cryptocurrency Offering to Get Backing From Booking Holdings

Facebook’s Cryptocurrency Offering to Get Backing From Booking Holdings

Dennis Schaal, Skift

Booking Holdings wants to be an innovator and supporter of alternative payments systems given its presence in emerging markets, especially in Asia. So it is understandable that Booking would want to be a first mover in Facebook's digital currency effort, regardless of how it eventually turns out.

2 months ago

Expedia Settles With U.S. Government Over Cuba Travel Allegations

Expedia Settles With U.S. Government Over Cuba Travel Allegations

Associated Press

Although Expedia cooperated, it looks like the U.S. government is determined to crack down on Cuba travel violations. Given the recent changes — and the current administration's rhetoric — we should probably expect closer scrutiny in the future.

2 months ago