The value of business travel is clear for growing company revenue and building face-to-face relationships. But when business travel is poorly managed — and too often, that’s still the case — employee productivity and satisfaction are at stake.
Package holidays are changing and under pressure, but in markets such as the UK, Germany, China, and Canada, these offline options still have their place. Failure to adapt was a contributing factor in Thomas Cook's demise, but there were a whole bunch of other things going on as well.
The low base fares promoted by some budget and mid-level cruise lines rarely indicate what the actual cost of a sailing will be. Travel advisors are stepping in to advise clients about onboard charges and, in some cases, showing that a higher-end cruise with all-inclusive pricing is actually a better value.
Roughly one billion people around the world have special circumstances or needs that make travel more difficult than it should be. Now, leaders in the industry are calling for a more inclusive hospitality paradigm that better serves all travelers. It’s both the right thing to do and a huge business opportunity, experts said.
Roughly one billion people around the world have special circumstances or needs that make travel more difficult than it should be. Now, leaders in the industry are calling for a more inclusive hospitality paradigm that better serves all travelers. It’s both the right thing to do and a huge business opportunity, experts said.
The base fares advertised by many cruise lines rarely indicate the proliferation of onboard charges that can send the cost of the cruise soaring. Travel advisors are stepping in by counseling clients about the added costs and, in some cases, presenting all-inclusive cruises as a better value.
The need for hands-on, personalized customer service cannot be overlooked in private aviation, even as technology is disrupting the legacy business model.
Each airline failure, of course, includes a number of problems related to the specific business. In Europe, at least at the moment, many of the smaller players that found they could once eke out a living on the edge of the market are no longer able to do so.
This is just the latest in a long string of similar moves from BCD Travel. Expect more mergers and acquisitions to follow, especially in Africa and the Middle East.