SWISS has announced the introduction of free Wi-Fi enabled internet for chat services on all long-haul flights, beginning in August 2023.

The new facility, which will be available across all travel classes, will allow passengers to utilize chat services on smartphones, laptops and tablets for the duration of their flight and will have no upper data limit.

Credit: SWISS Airlines

The Wi-Fi facility will provide access to most popular messenger services, including WhatsApp, Facebook Messenger and Telegram. 

SWISS passengers will also have the opportunity to upgrade to advanced Wi-Fi packages, which will offer further internet capabilities such as browsing, emailing, and access to social media platforms.

“In offering these new Wi-Fi options we’re taking a big step forward,” says SWISS Chief Commercial Officer Tamur Goudarzi Pour. 

“With our new unlimited free chat facility in all our travel classes, our guests can keep in contact with their families, friends and business partners throughout their flight. Our attractive new packages for surfing, email and social media also offer unlimited data volumes. So our customers now have even more choice in how they wish to stay in unbounded touch with the world while they are aboard our long-haul flights.”


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Tags: guest experience, inflight wifi, swiss air, travel technology