Amsterdam’s Schiphol Airport will be extending its time slot booking service for security checks.
Following a successful launch at the start of 2023 for Schengen destinations, the service can now be reserved for both Schengen and non-Schengen destinations.
Travelers making their way through Schiphol Airport can now reserve a time slot via the website or app as of three days before their journey, meaning they can head through security at a time of their choosing with a 15-minute time allocation.
When the booking is confirmed, a QR code will be provided which will be scanned by a member of Schipol staff upon arrival at security, who will then direct travelers to their entry check point.
The time slot booking service is currently being offered free of charge.
After the disruptions Schiphol Airport experienced during the Summer of 2022, this newly introduced service looks set to provide a more structured approach for passengers to navigate the airport.
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Tags: customer experience, customer service, Schiphol Airport