Selene Brophy

Flight Centre's recovery is on track as its results for the first half of the 2023 financial year show a thriving leisure market performance five times bigger than a year ago.

TrekkSoft, a Swiss Saas startup for tour and activity providers has added Giant Monkey, a Berlin-based producer of visitor management solutions, to its stable.

Affluent travelers, prepared to spend as much as $48,000 per person this year on travel, are ironically driving a competitive price surge unlikely to come down in the year ahead.

Implementing responsible tourism policies requires constant regulation, something Intrepid knows all too well. The company has just audited its 140-plus wildlife tours to maintain its ethical practice standards.

Traveler behavior continues to evolve and it is challenging loyalty programs to pick up the pace. Brand awareness is great to help travel agents sell more product, but tangible rewards would be even better to help them earn a higher commission.

Early bookings for the summer period ahead are picking up, with $4 billion in first-quarter revenues giving the TUI executive team confidence in its so-called dynamic product strategy to recover market share in some markets and grow it significantly in others.

Richard Branson's Virgin Experience Days is betting on a thriving experiences economy, and Americans wanting to spend more time doing meaningful things together, by expanding its U.K. brand across the pond.

Standardization of outdated tours and activities systems by a non-profit group called OCTO sees a teething-problem approach to modernization. It leaves little incentive for more established operators to get involved. How long will this attempt to customize the sector take to reach an innovation tipping point?

Tour operator Scott Dunn might be a small company compared to its new parent company Flight Centre Travel Group. Still, it punches well above its weight in the luxury travel segment, especially in the U.S., where Flight Centre lacked a luxury presence.

The experiences sector is the notorious last frontier of digitization that sees consumers yo-yoing from online to offline and everything else paper-based in between. A modern booking system is a good starting point for any effective digital strategy.