Sean O'Neill

Hotels

Skift Power Rankings: Sébastien Bazin

Bazin has boosted Accor's global competitiveness by amassing the industry's largest family of brands while improving the hotel group's finances.
Hotels

Skift Power Rankings: Amanda Hite

Hite sees STR's must-read reports on hotel performance as a foundation for creating the Bloomberg Terminal of travel lodging.
Hotels

Skift Power Rankings: Anthony Capuano

Capuano has transformed the world's largest hotelier from an operator of traditional hotels to a group that runs all kinds of lodging, from vacation rentals to luxury cruise ships.
Hotels

U.S. Hotel Workers on Strike: What to Know

About 40,000 hotel workers have contracts expiring over the next year. So these few days of strikes might just be a preview of coming attractions at several dozen hotels.
Travel Agents

Travel Agency Giant Flight Centre Notches Record Revenue

For Flight Centre, key risks to continued growth include the pace of business travel recovery and the execution of productivity initiatives. If airfares drop in price, it will be crucial to shift to a higher-margin product mix.
Business Travel

Amex GBT Blends AI With Agents to Win Business Travel Share

The travel-management giant is using AI to read and respond to trip requests via emails. The goal is to free up human agents for more critical tasks, like perhaps explaining to executives why they can't expense that "team-building" trip to Vegas.