Marisa Garcia

The race to build up Business class has pushed both the back and the front of the aircraft in new directions. We expect to see dramatic changes to both ends of the aircraft soon. Some nicer than others.

BYO doesn’t have to be a bad thing and the best airlines will convince passengers its even better than old-school frills.

Open Skies indeed.

Plug-and-Play’s Travel & Hospitality team is pushing hard to get companies throughout the travel industry to ‘get it’ on outsourcing innovation. Not everyone has. Airlines have jumped-in early because of their cost-sensitive business models. They can’t afford to hesitate.

Interesting the results you get to to these types of awards when you measure them by how satisfied passengers are with their experience. Maybe Heathrow has earned that third runway now?

O’Leary is too focused on controlling costs while improving Ryanair to worry about whether all this work is making him a very wealthy man. And he’d rather have planes than champagne.

We believe that a partnership between Norwegian and Ryanair makes sense and could take off with few complications. But we don't believe converting long-term rivals to new friends is done easily in aviation. Still, if anyone could argue until this gets done, it would be O'Leary--with credit going to Willie Walsh. That alone is a remarkable thing.

As Europe awaits a decision from U.K. voters on the Brexit Referendum, O'Leary balances an honest, even cutting, evaluation of Europe's flaws with a vision of a better Europe. It's that same dogged determination against opposition which has helped make Ryanair the world's largest airline in passenger traffic.

Satellite partnerships are everything in this high speed race, but with airlines making up their minds to equip planes, satellites already in sub-orbit have an advantage.

Ideaworks believes that web design which makes it easier for consumers to know about and purchase a la carte ancillary products is essential to encouraging these sales. Call it hate-selling with a human face.