Lisa Omagari

Beyond’s ‘Short-Term Rental Industry Summer Trends Report’ deep dives into the short-term rental market, giving operators and managers actionable steps on how to navigate the post-pandemic leisure boom.

In this conversation with Will Lucas, founder and CEO of Mint House, we hear more about the Mint House concept, what flex multifamily buildings are, and why they're an investable asset class. 

In this Skift Loyalty and Subscription Summit video, Chris Anderson, Professor at Cornell University, and Geoffrey Ryskamp, Global Head of Hospitality, Travel & Leisure at Medallia, discuss findings from new research and offer tips on how to leverage post-stay engagement as part of the customer retention cycle.

In order to approach the same level of quality and engagement as in-person experiences, virtual and hybrid events need to be designed with safety and innovation as guiding principles. Event planners need an agile, forward-thinking destination partner to deliver on ever-changing attendee expectations.

The Covid-19 pandemic proved that brands that are able to quickly evolve their offerings to meet the shifting needs of customers are the ones that will not only survive, but come out stronger through their ability to adapt. The importance of embracing agility is one lesson brands can take into 2021 and beyond.

In today’s era of accelerated digital transformation, travel brands need to approach the consumer journey with a more nimble mindset. Companies that can bring people-inspired digital business solutions to the table stand a good chance of thriving post-recovery.

After a year that challenged the hospitality industry like never before, it’s time to take stock. In this interview with Medallia’s Geoff Ryskamp, we explore what the sector can learn from 2020, and what the future might hold for guest experience.

While some payments companies are retreating from the travel vertical, others are doubling down – with solutions focused on making the payments experience better, simpler, and more consistent across different geographies and platforms.

In this Skift Short-Term Rental and Outdoor Summit Video, we hear from Julie Brinkman, COO, Beyond Pricing, about how the company’s cohesive revenue management solution helps short-term rental customers better understand (and respond to) real-time changes in supply and demand.

Among many things, both infamous and otherwise, 2020 will be remembered as the year the travel sector pivoted to working remotely. Moving into 2021, companies will need to optimize the remote working experience for their teams.