Justin Dawes

Latest Stories

Startups

HotelRunner Raises $6.5 Million for Low-Cost Hospitality Software Offerings

Funding announced this week went to a wide variety of travel tech startups, with involvement in hotels, cruises, messaging, and sustainability.

Justin Dawes | 1 year ago

HotelRunner Raises $6.5 Million for Low-Cost Hospitality Software Offerings

Travel Technology

Marriott and Other Hotel Brands Start 2023 With New Tech Partnerships

You can't even stream Netflix in most hotel rooms. That's changing at some IHG Hotel and Resorts hotels, one of several industry upgrades announced in the last few weeks.

Justin Dawes | 1 year ago

Marriott and Other Hotel Brands Start 2023 With New Tech Partnerships

News Blog

Southwest Hires Consultant to Assess the Airline’s Tech Systems

The CEO of Southwest Airlines issued a statement to customers with new details about actions the company is taking following the debacle in the last week of December.  The most notable new information that CEO Bob Jordan shared is that the company has created a board committee to review the company’s response during that time,…

Justin Dawes | 1 year ago

Startups

Patriot Family Homes Raises $60 Million for Short-Term Rentals in Underserved Areas

There is a reference to artificial intelligence by nearly all the startups listed. It is being used to strengthen the services for even the seemingly most basic types of consumer apps.

Justin Dawes | 1 year ago

Patriot Family Homes Raises $60 Million for Short-Term Rentals in Underserved Areas

Travel Technology

Mass Flight Cancellations From Old Tech Are More Common Than You Think

Old tech is a big part of mass flight cancellations. Maybe Southwest's extreme episode and Wednesday's tech issue of this are a wake-up call across aviation.

Justin Dawes | 1 year ago

Mass Flight Cancellations From Old Tech Are More Common Than You Think

Travel Technology

Travelport CEO Talks Recovery Outlook and Tech Investment in 2023

If the industry waits for segments like business travel to fully recover, it could be waiting forever. That’s one reason why Travelport and its competitors should continue investing in tech and expanding offerings.

Justin Dawes | 1 year ago

Travelport CEO Talks Recovery Outlook and Tech Investment in 2023

News Blog

Private Equity-Backed Cendyn Names New CEO to Lead Hotel Tech Company

Cendyn, a software company that offers customer relationship management, digital marketing, and operations tools to hotels, has hired a new chief executive.  The company said Monday that Jack Blaha has taken the role for the Florida-based company. He replaces Tim Sullivan, who had started as CEO in June 2020, a year after the company gained…

Justin Dawes | 1 year ago

Travel Technology

5 Travel Tech Trends Worth Watching in 2023

Travel technology has been turned on its head over the past couple of years. Just about every major trend listed was caused, directly or indirectly, by issues related to the pandemic.

Justin Dawes | 1 year ago

5 Travel Tech Trends Worth Watching in 2023

Airlines

Southwest’s Meltdown Should Be a Technology Warning for Airlines

Instead of heeding employee concerns, Southwest focused primarily on tech for customers, leading to a worst-case example of what can happen when modernizing operations is not a priority. May other airlines learn from Southwest’s mistake.

Justin Dawes | 1 year ago

Southwest’s Meltdown Should Be a Technology Warning for Airlines

Travel Technology

How JetBlue, Alaska Airlines, and Amadeus Are Approaching Startup Investment in 2023

Everyone in the travel industry, especially airlines, is talking about sustainability right now. But investments are also being made in innovations that could form the industry decades from now.

Skift | 1 year ago

How JetBlue, Alaska Airlines, and Amadeus Are Approaching Startup Investment in 2023