Airbnb clearly was on weak ground against HomeAway in this trademark lawsuit, and apparently withdrew the campaign. The gloves are off, however, and the two rivals can expect to see their competition against one another get nastier in coming years.
From embracing TripAdvisor to empowering hotels to take social media into their own hands, Four Season has taken chances on digital that are paying off.
Are anniversaries and events over-stressed on these lists? It’s refreshing not to see Brazil, in its World Cup, an automatic inclusion of all lists – even if it’s an understandable entry. But would anyone plan a trip to Cape Town just because it’s the World Design Capital?
You can really like Airbnb and the effect it has had on how we travel while not supporting the rule breaking that happens in cities like New York. But it's very hard to appreciate a deep-pocketed astroturfing campaign that tries to pretend it is grassroots-driven.
As we noted yesterday, if Uber is going to be the on-demand solution to all our transportation needs, it will need to take a few lessons from Amazon on how to do customer service.
Hotels and the sharing economy don't compete as much as they complement one another. Understanding what makes the innovators work, though, can improve the operations of hotel chains and properties.
The national park service would be wise to embrace social media's sharing capabilities to the greatest extent it can. Repeat visitors are its best ambassadors, and amplifying their voices via social and mobile is a cheap and easy way to spread the word.