Hannah Sampson

How can companies use technology to make the perfect recommendations for travelers? That's what everyone is trying to figure out.

Skift Founder and CEO Rafat Ali sparked some heated debate with a recent story on lessons he's learned about travel in the six years since he started the company. In this podcast, he riffs with Co-Founder Jason Clampet on uncomfortable observations as well as inspirations.

More than five years after the Blackfish documentary made a splash, SeaWorld is finally facing the music for lying to the public about the impact. In a way, though, the company has been paying a price for years: A $5 million settlement is a drop in the bucket compared to quarter after quarter of lost revenue.

Voice search isn't ubiquitous for travel yet, but as consumers grow more comfortable with the technology, travel brands should be making major inroads too.

Sabre CEO Sean Menke is right when he says consumers want the ability to comparison shop before they make travel plans. But his ideas about making airline fees more complicated — and lucrative — might not be so popular.

The chief digital officer of United Airlines drills down on the carrier's tech plans, social media strategy, and customer service goals in this conversation from Skift Tech Forum.

As cruise lines roll out new ships, they're showing them off to more markets. Carnival's approach — spreading its newest capacity around to several different ports — gives it the opportunity to reach a wide swath of the U.S.

We're eager to see what happens when two well-known brands join forces next year. Could we see a National Geographic Expeditions–Adventures by Disney mashup?

As the Air New Zealand-Virgin Australia alliance on services across the Tasman Sea comes to an end, Virgin will not take the snub from its Kiwi counterpart lying down. It is already flagging improved services and better frequent flyer rewards and trying to block rival Qantas from working with its former ally.

The new rewards program at Six Flags is designed to keep its already-loyal members engaged and satisfied enough to stay enrolled in a monthly membership. Will the theme park loyalty idea catch on with other operators?