Greg Oates

Latest Stories

Business Travel

Travel Megatrends 2018: Cities Navigate the Clash of Visitor Vs. Local

City leaders in government, tourism, and economic development are collaborating more strategically to grow their leisure and business travel sectors in alignment with the interests of their local communities and industries.

Travel Megatrends 2018: Cities Navigate the Clash of Visitor Vs. Local

Business Travel

VisitScotland’s New Meetings Campaign Promotes Silicon Over Salmon

Scotland's government and convention bureau want meeting planners, especially those in the U.S., to grasp that there's cutting-edge innovation in advanced industries taking place in the UK outside London.

VisitScotland’s New Meetings Campaign Promotes Silicon Over Salmon

Business Travel

Visit Seattle Enlists Its Big Tech Companies to Reposition City to Meeting Planners

Visit Seattle is positioning itself as a broker of innovation, versus a sales conduit for meeting space, by introducing meeting planners nationwide to some of the world's most advanced companies.

Visit Seattle Enlists Its Big Tech Companies to Reposition City to Meeting Planners

Business Travel

Puerto Rico Convention Bureau CEO Is Focusing on 2018 After Hurricane Maria

The Puerto Rico Convention Bureau is actively selling for 2018 meetings and conventions despite the fallout from Hurricane Maria, but with the rebuilding efforts, the island should reposition itself more as a hub of industry innovation rather than just a U.S. tropical paradise.

Puerto Rico Convention Bureau CEO Is Focusing on 2018 After Hurricane Maria

Business Travel

Chat Is the Future of Everything at Events — Meetings Innovation Report

In 2017, SXSW, IMEX, BizBash and other event companies all rolled out new chatbot platforms, which leverage artificial intelligence to customize messaging. This is how we'll engage with all brands in the future.

Chat Is the Future of Everything at Events — Meetings Innovation Report

Business Travel

Behind the Rise of Chatbots in Meetings and Events

Chatbots offer the first glimpse into a future where meeting and event planners can deliver mass personalization at scale using artificial intelligence.

Behind the Rise of Chatbots in Meetings and Events

Business Travel

The 6 Big Trends That Are Reshaping Luxury Travel

In the luxury travel space, at a macro level, demand is growing for the accumulation of travel memories drawn from transformative moments that resonate deeply with the individual traveler’s ideal of personal fulfillment, and his or her best aspirational version of themselves.

The 6 Big Trends That Are Reshaping Luxury Travel

Business Travel

Meeting Planners Are Struggling With the Fast Evolution of Event Technology

Innovation in event technology today relates as much to how planners use the platforms that already exist, as compared to new advancements in the technology itself.

Meeting Planners Are Struggling With the Fast Evolution of Event Technology

Business Travel

Business Travel Is Expected To Grow Amid High Uncertainty — Meetings Innovation Report

While spending on business travel is forecasted to grow significantly in the next five years in both developed and emerging markets, there has also never been so much uncertainty collectively around global political, social, and economic disruptions.

Business Travel Is Expected To Grow Amid High Uncertainty — Meetings Innovation Report

Business Travel

Cities Want to Leverage Conventions Better to Drive Growth — Meetings Innovation Report

There's a growing conversation in the U.S. about how city governments and convention bureaus can better pool their resources to promote their local startup and research communities to convention organizers.

Cities Want to Leverage Conventions Better to Drive Growth — Meetings Innovation Report