Faye Chiu

Hotels

Airbnb Beat Expedia in Bookings and 15 Other Hospitality Trends This Week

This week in hospitality news, homesharing giant Airbnb overtakes Expedia in bookings, and budget hotel chain Oyo continues to enlarge its global footprint with its acquisition of Vegas Hooters. Plus, Marriott, IHG, Accor, and Hilton's investment in a meetings booking platform has major implications for event planners and hotel operators.
Airlines

Can Wellness Find Its Way Into the Cramped Confines of Economy Class?

Thanks to the wellness movement, both airlines and airports are upping their healthy offerings, and not just for elite travelers. Whether or not the meditation apps and relaxation suites they're increasingly offering is actually making a difference, though, is up for debate.
Hotels

Hospitality Brands Go All-In on the Sleep Movement

As our Skift Megatrend 2019 forecasted, wellness is the new hook in travel marketing, and it's been gaining speed. The rise of wellness culture has made caring about sleep cool — and since weariness is a top complaint of travelers, it's good business sense that the hospitality industry is upgrading its sleep offerings.
Hotels

Airbnb Faces an Identity Crisis and 11 Other Hospitality Trends This Week

This week in hospitality news, we investigate how Airbnb has gone professional, weakening its core brand identity in the process. Plus. Booking gives big hotel brands a break on resort fees and the Middle East contemplates a new business strategy to fill empty hotel rooms.
Hotels

Marriott Resort Fee Lawsuit and 4 Other Hospitality Trends This Week

This week in hospitality, Marriott feels the heat as the District of Columbia sues it over resort fees, Airbnb bows to pressure from European regulators and revamps display pricing, and ranchers cash in on the luxury traveler's search for solitude.
Hotels

The Man Who Puts the Sparkle in the Baccarat Hotel

When your brand is all about high-quality, custom-crafted crystal, you'd better be sure that the message shines throughout any product extensions. To uphold and safeguard Baccarat's identity, enter the glass attendant.