Articles by Dennis Schaal

TripAdvisor’s Review Investigators Discover a Huge Travel-Robocall Scam

TripAdvisor’s Review Investigators Discover a Huge Travel-Robocall Scam

Dennis Schaal, Skift

These fraudulent robocalls touting over-the-top and fraudulent travel deals are a scourge. Maybe a lot of them will stop now — but there are assuredly other scammers out there so travel brands, which are victims in addition to consumers, aren't home free yet.

14 hours ago

Qatar Airways Plans to Take Up To a 10 Percent Stake in Nemesis and Partner American Air

Qatar Airways Plans to Take Up To a 10 Percent Stake in Nemesis and Partner American Air

Tony Robinson, Bloomberg

Qatar's unsolicited move to take as much as a 10 percent stake in American is not a done deal. Anyone can buy American shares on the open market but the airline's board and U.S. regulators would have to approve it. American doesn't plan on changing its anti-Qatar strategy.

18 hours ago

Trump Administration Mulls Banning U.S. Travel to North Korea

Trump Administration Mulls Banning U.S. Travel to North Korea

Josh Lederman, Associated Press

Travel bans seem to be the Trump administration's new favorite weapon. Muslim bans, laptop bans, individual travel to Cuba bans and now a proposed travel ban to North Korea. We aren't recommending a vacation in North Korea but an outright ban doesn't seem the way to go.

2 days ago

A Timeline of Online Travel Agency Battles With Hotels and Airlines

A Timeline of Online Travel Agency Battles With Hotels and Airlines

Dennis Schaal, Skift

There is pomp and circumstance, and plenty of bluster, but most negotiations between online travel agencies, on the one hand, and hotels and airlines, on the other, eventually end up in signed contracts. That's because the two sides usually need each other, like it or not.

2 days ago

Uber App to Include Tipping Option as Part of Image Makeover

Uber App to Include Tipping Option as Part of Image Makeover

Michael Liedtke and Tom Krisher, Associated Press

Uber giveth and Uber taketh. The embattled company is taking small steps in the U.S. to improve things for drivers while getting more punitive in stiffening cancellation fees for riders. This company struggles at the seemingly easy things.

2 days ago

Trump Travel Ban Opposed by Majority of Americans in Poll

Trump Travel Ban Opposed by Majority of Americans in Poll

Alicia A. Caldwell and Emily Swanson, Associated Press

As with everything else in the United States, the sentiment in the poll about the travel ban largely broke down along party lines, and independents thought the federal courts have acted correctly to block the executives orders.

3 days ago

Travel Companies Disappointed, Pleased Or Studying Trump’s Cuba Changes

Travel Companies Disappointed, Pleased Or Studying Trump’s Cuba Changes

Hannah Sampson, Dan Peltier and Deanna Ting, Skift

Now is the time for all travel companies to decline to be narrow-minded and to look at the big picture. For cruise lines to talk about the boost they might get in Cuba because hotels will be hard-hit is small-mindedness at its worst.

4 days ago

Malaysia Air Mulls New Aircraft Orders to Refresh a Tattered Brand

Malaysia Air Mulls New Aircraft Orders to Refresh a Tattered Brand

Christopher Jasper, Bloomberg

Malaysia Airlines is mulling its options, including purchasing A330neos or Boeing 787 Dreamliners, or choosing to operate used aircraft, as the airline shows signs of recovering from its twin disasters of 2014.

4 days ago

Funding for Carnival in Brazil Under Pressure Due to Economic Crisis

Funding for Carnival in Brazil Under Pressure Due to Economic Crisis

Liliana Michelena, Associated Press

Tourism officials said Carnival in 2017 drew 1.1 million tourists and had an economic impact of $912 million. The quandary is whether Rio can afford to invest more funds into Carnival 2018 when the economic crisis is acute.

5 days ago

Paris Air Show Will Put Spotlight on Airbus Versus Boeing and Drones

Paris Air Show Will Put Spotlight on Airbus Versus Boeing and Drones

John Leicester, Associated Press

The annual Paris Air Show couldn't come too soon as it gives the airline industry a chance to change the topic from high-profile customer service transgressions and IT failures to innovation from leading manufacturers and newbies.

5 days ago

No Trump Revenue Bump So Far at his Controversial Washington Hotel

No Trump Revenue Bump So Far at his Controversial Washington Hotel

Caleb Melby and Bill Allison, Bloomberg

Trump's financial disclosures don't provide a full picture about the health of his hotel assets and income. With three pending lawsuits alleging that his holdings violate the U.S. Constitution's emoluments clause, we should learn more in due time.

6 days ago

American Airlines CEO: Trump’s Staffing Gap Hurts Effort Against Gulf Carriers

American Airlines CEO: Trump’s Staffing Gap Hurts Effort Against Gulf Carriers

Mary Schlangenstein, Bloomberg

American, United and Delta are finding a sympathetic audience in the corridors of power regarding their dispute with the Gulf carriers. It's only a matter of time before the issue moves up higher on Trump advisor Steve Bannon's white board.

6 days ago