Airline News

Klout hasn't broken through as a promotional tool for travel brands, even though experiments with hotels and airline lounges have been done before. This is among the highest profile such deal, and will likely bring more social media love for American.

TripIt has a loyal following, but TripIt Pro lost a some of its attractiveness when Southwest, Delta, United and American decided to play tough with loyalty program trackers. Will Concur continue to give TripIt the resources it fought for and deserves?

For those of you wondering, you can fly nonstop between the Clintons' airport and Regan-National on US Airways, as well as nonstop to Houston's George Bush aiport on United.

Cool looking, and fits in within the regular seating/waiting areas of the airport, with internet access to come. What could go wrong?

This government report found undertrained inspectors and a high ratio of work order errors, giving credence to fears surrounding FAA’s cost-cutting strategy of outsourcing plane repairs. Conversely, airline safety has never been better.

The unprofitable SAS has gone through many restructuring and cost-cutting initiatives, and although it must retain Norwegian Air to compete in the short-haul market, puddle jumpers are an asset worth dumping.

It looks like Southwest's controversially tame advertising campaign will need some major tweaks next year when the airline starts flying internationally.

Yahoo is hungry to buy small companies and absorb in the talent, unlikely the interest is in building out the Milewise brand and service as a standalone. None of the miles/points startups -- AwardWallet, Traxo, UsingMiles, Superfly -- have broken through yet, and Milewise is in the same general category.

Any corporation that jumps into a hot social issue risks alienating customers, but the conversational and personal nature of social media allow brands to take a chance on controversy.