Airline News
JetBlue May Begin Charging for the First Checked Bag Next Year
The lure of bag fees may be too much for JetBlue to resist, but it would take a big brand hit if it decides to do so. Coupled with the airline's new business class service, many passengers will wonder if the JetBlue they loved is gone forever.
Dennis Schaal |
Nearly 80% of Passengers Use Free Wi-Fi on JetBlue’s Long-Haul Flights
Airlines have no trouble getting passengers to use Wi-Fi -- when it's offered for free. The brand benefits would be enormous if JetBlue kept it that way. Other airlines should consider doing likewise.
Dennis Schaal |
What It’s Like to Fly a Hawaiian Airlines A330 Into Beijing
Having an in-house simulator of the type that Hawaiian Airlines now has seems like a huge investment, but it could turn out to be a money-maker, as well.
Dennis Schaal |
How Airlines and Airports Will Use Tech to Boost Retail
Passengers will likely spend more, but many of them will appreciate this as long as its seamless.
Marisa Garcia |
Norwegian Air CEO Uses Annual Report to Attack Critics and Alliances
Kjos and Norwegian's backers are making a big bet that they can disrupt trans-Atlantic traffic. You need a bit of chutzpah to make that happen.
Marisa Garcia |
Majority of JetBlue Pilots Vote in Favor of Unionizing
JetBlue pilots twice previously rejected unionization, but consolidation in the U.S. airline industry may have contributed to the pro-union vote this time. If the pilots aren't organised it would be difficult for them to have a say on any issues of substance should JetBlue decide to accept any merger proposals in the future.
Dennis Schaal |
How Scandinavian Airlines Is Banking on Digital Platforms to Improve User Experience
All airlines are in a transition period now, and SAS's changes are indicative of how legacy airlines are adapting.
Marisa Garcia |
The New Mobile Booking Solution for Small Airlines
SITA's solution lets smaller airlines raise their mobile game. But truthfully, there are plenty of big airlines (hello, United) that need help with mobile, too.
Marisa Garcia |
Airlines Shouldn’t Count on Millennial Travelers to Pay for In-Flight Wi-Fi
Onboard Wi-Fi isn't as simple as slapping on an antennae and charging to access the Internet. Airlines will need to develop smart models that give something away in order to make money from services people (of all ages) don't mind paying for.
Marisa Garcia |